Thrift Store Team Lead - Inventory, Merch & Service

Community Action Stops Abuse Inc; Saint Petersburg (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Action Stops Abuse Inc is seeking a Thrift Shop Team Lead to oversee daily thrift shop operations, inventory, and customer service. You will supervise staff, assist volunteers, process donations, and maintain appealing merchandise displays.

The role requires leadership, multitasking, and the ability to lift up to 50 lbs. Onsite work in Florida with occasional weekend shifts.

Qualifications

• High school diploma or equivalent is required.
• 1 year of retail management experience is preferred.
• Agree to participate in all background checks.
• Valid Florida driver’s license and annual auto insurance proof are required.
• Knowledge of designer clothing is a plus.
• Must be able to multitask and work independently or in a team.
• Must be able to lift up to 50 lbs.
• All CASA staff may be required to be onsite during emergencies.

Responsibilities

• Schedule and oversee thrift shop operations Monday–Friday 9:00am–5:30pm, with occasional weekends.
• Collaborate with team on inventory, customer service, and store cleanliness.
• Assist staff and volunteers to complete daily tasks.
• Monitor stock levels and report discrepancies to the Thrift Shop Manager.
• Receive and process donations with the Assistant Manager; assist with staging and merchandising.
• Perform cashier duties as needed and greet customers.
• Open and close store procedures and maintain merchandising standards.
• Rotate merchandise and ensure displays reflect seasonality and promotions.
• Dress mannequins and maintain organized shop floor.
• Handle returns and resolve conflicts with customers or donors when management is unavailable.
• Follow CASA policies and contact the Thrift Shop Manager if shifts cannot be worked.
• Execute special projects as assigned by management.

Skills

Retail management

Customer service

Inventory management

Team leadership

Multitasking

People coordination

Lifting 50 lbs

Education

High school diploma or equivalent

Job description

Community Action Stops Abuse Inc is seeking a Thrift Shop Team Lead to oversee daily thrift shop operations, inventory, and customer service. You will supervise staff, assist volunteers, process donations, and maintain appealing merchandise displays.

The role requires leadership, multitasking, and the ability to lift up to 50 lbs. Onsite work in Florida with occasional weekend shifts.