Thrift Store Retail Floor Lead

Red White & Blue Thrift; Fontana (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Red White & Blue Thrift in Fontana, CA is seeking a Retail Supervisor to support the Retail Manager and oversee daily sales-floor operations. You will lead the team to deliver excellent customer service, maintain store standards, and help hit sales targets.

The role emphasizes coaching, inventory vigilance, cashier oversight, and collaboration with management to implement sales strategies. English and Spanish fluency, plus basic computer skills, are preferred to serve a diverse customer base.

Qualifications

• Bilingual English and Spanish preferred; strong communication skills.
• Basic computer skills including MS Office, Teams, and Outlook.
• Ability to work independently and complete tasks with minimal supervision.

Responsibilities

• Operational Oversight: Manage day-to-day sales floor operations ensuring store standards and customer service.
• Team Development: Supervise and coach retail team members to improve performance.
• Customer Service Excellence: Ensure exceptional service and resolve inquiries promptly.
• Inventory Management: Oversee inventory, stocking, merchandising, and pricing.
• Cashier Operations: Supervise cashier processes and cash handling procedures.
• Learning and Growth: Review reports and understand departmental goals with guidance from management.
• Collaborative Leadership: Work with Retail Manager to implement sales strategies and drive store success.

Skills

Bilingual English/Spanish

Customer service

Verbal & written communication

Education

High school diploma or GED

Tools

MS Office

Teams

Outlook

Job description

Red White & Blue Thrift in Fontana, CA is seeking a Retail Supervisor to support the Retail Manager and oversee daily sales-floor operations. You will lead the team to deliver excellent customer service, maintain store standards, and help hit sales targets.

The role emphasizes coaching, inventory vigilance, cashier oversight, and collaboration with management to implement sales strategies. English and Spanish fluency, plus basic computer skills, are preferred to serve a diverse customer base.