Retail Floor Supervisor - Bilingual Leader & Coach

Red White & Blue Thrift Store

Waterbury (CT)

On-site

USD 25,000 - 28,000

Full time

14 days+

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Job summary

Red White & Blue Thrift Store is seeking a Retail Supervisor to support the Retail Manager and oversee daily sales floor operations. You will coordinate with the team to ensure excellent customer service, maintain store standards, and hit sales targets.

The role offers guidance and opportunities for growth within a fast-paced thrift environment. You will supervise activities, coach team members, and ensure efficient cashier operations while contributing to the overall success of store

Qualifications

Fluent or bilingual English/Spanish preferred.
Excellent verbal and written communication with customers.
Basic computer skills and familiarity with MS Office, Teams, and Outlook.

Responsibilities

Operational Oversight: manage day-to-day sales floor operations and ensure store standards.
Team Development: supervise and mentor retail team members and provide coaching.
Customer Service Excellence: ensure high-level customer service and resolve issues promptly.
Inventory Management: monitor inventory levels and ensure accurate pricing and merchandising.
Cashier Operations: supervise cashier transactions and cash handling procedures.
Learning and Growth: review reports and align with store goals and performance metrics.
Collaborative Leadership: work with Retail Manager to implement sales strategies.