Merchandise Production & Quality Lead

Grkroccenter; Michigan; On-site; USD 20,000 - 24,000; Full time

Job summary

The Salvation Army Thrift Store in Highland, MI is seeking a full-time Production Lead to oversee daily production tasks, ensure quality control, and train new team members. You will drive metrics, manage inventory, and coordinate supply orders to meet sales goals.

You’ll also support store maintenance, safety protocols, and customer experiences while aligning with policy guidance. This role requires flexibility for evenings, weekends, and holidays, and offers on-site employment.

Qualifications

• High School Diploma or GED.
• Experience following and giving direction.
• Basic computer proficiency including payroll systems.
• Ability to pass pre-employment drug test and background check.
• Basic math skills.

Responsibilities

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance.
• Train new team members on production expectations and processes.
• Perform quality control inspections to ensure only the best products reach the sales floor.
• Track and report production metrics at scheduled intervals.
• Implement strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory control processes.
• Maintain organized workspaces and prepare for next-day production.
• Support store maintenance and safety protocols.
• Place and coordinate supply orders for processing needs.
• Implement product control procedures to prevent shrinkage.
• Monitor and control property, utility, and supply usage.
• Seek ways to improve donor and shopper experiences.
• Support management in fostering positive understanding of policies and procedures.
• Communicate effectively with store management regarding operations.
• Direct complaints and concerns appropriately to management.

Skills

Follow directions

Payroll systems familiarity

Education

High School Diploma or GED

Tools

Payroll systems

Basic computer skills

Job description

The Salvation Army Thrift Store in Highland, MI is seeking a full-time Production Lead to oversee daily production tasks, ensure quality control, and train new team members. You will drive metrics, manage inventory, and coordinate supply orders to meet sales goals.

You’ll also support store maintenance, safety protocols, and customer experiences while aligning with policy guidance. This role requires flexibility for evenings, weekends, and holidays, and offers on-site employment.