Thrift Store Merchandise Ops Lead

The Salvation Army USA Central Territory; Walled Lake (MI); Sur place; USD 20 000 - 24 000; Plein temps

Avantages offerts par ce poste

Employee Discount

Employee Assistance Program

Résumé du poste

The Salvation Army USA Central Territory in Walled Lake, MI is seeking a full-time Production Supervisor to oversee the production process and staff, ensuring quality while meeting production and sales goals.

You will train new team members, perform quality checks, and monitor metrics to drive efficiency in a thrift-store environment. The role requires flexibility for evenings and weekends, with paid training and opportunities for growth.

Qualifications

• High School Diploma or GED
• Experience following and giving direction
• Basic computer proficiency including payroll systems
• Ability to pass pre-employment drug test and background check
• Basic math skills

Responsabilités

• Direct and ensure completion of daily tasks for production team members
• Train new team members on production expectations and processes
• Perform quality control inspections to ensure only the best products reach the sales floor
• Track and report production metrics at scheduled intervals
• Implement strategies to meet product acquisition, production, and sales goals
• Manage product rotation and inventory control processes
• Maintain organized workspaces and prepare for next-day production
• Support store maintenance and safety protocols
• Place and coordinate supply orders for processing needs
• Implement product control procedures to prevent shrinkage
• Monitor and control property, utility, and supply usage
• Seek ways to improve donor and shopper experiences
• Support management in fostering positive understanding of policies and procedures
• Communicate effectively with store management regarding operations
• Direct complaints and concerns appropriately to management
• Paid training on production expectations and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Description du poste

The Salvation Army USA Central Territory in Walled Lake, MI is seeking a full-time Production Supervisor to oversee the production process and staff, ensuring quality while meeting production and sales goals.

You will train new team members, perform quality checks, and monitor metrics to drive efficiency in a thrift-store environment. The role requires flexibility for evenings and weekends, with paid training and opportunities for growth.