Thrift Store Operations Lead — Customer & Team Growth

Gokroc; Las Vegas, Northern (NV, KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Great work perks discounts

Medical, Dental, Vision

Retirement plan

EAP

Job summary

The Salvation Army ARC in Las Vegas is seeking an experienced Retail Manager to supervise the Silverado store, ensuring daily operations, staff coaching, and excellent customer service. This opportunity supports the Henderson Store and its Adult Rehabilitation Program as part of a mission to Do The Most Good.

This role requires a High School diploma, 2+ years of retail supervisory experience, and the ability to operate a POS, schedule staff, and hold a valid driver’s license while upholding ARC

Qualifications

• High School Diploma or GED equivalent required.
• Must have a minimum of 2 years of previous Retail Management/Supervisory experience.
• Must be able to operate POS/Cash Register and have ability to schedule and supervise store employees.
• Must hold a valid Driver’s license, be able to show proof of insurance.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers, and donors.

Responsibilities

• Takes an active role and partners with the Store Manager in the day-to-day operation of the store.
• Assumes responsibility for all day-to-day store operations in the absence of the Store Manager.
• Provides coaching, training, and development to the Store Employees.
• Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient
• In the absence of the Store Manager, coordinate daily morning and shift change team meetings.
• Supervise employees in performance of duties to ensure compliance with published directives and guidelines.
• Provide training for new personnel on store policies and procedures by The Salvation Army.

Skills

Retail management

Customer service

Scheduling

POS/Cash Register

Communication

Driver's license

Education

High School Diploma or GED

Tools

POS/Cash Register

Job description

The Salvation Army ARC in Las Vegas is seeking an experienced Retail Manager to supervise the Silverado store, ensuring daily operations, staff coaching, and excellent customer service. This opportunity supports the Henderson Store and its Adult Rehabilitation Program as part of a mission to Do The Most Good.

This role requires a High School diploma, 2+ years of retail supervisory experience, and the ability to operate a POS, schedule staff, and hold a valid driver’s license while upholding ARC