Store General Manager: Drive Sales & Ops Excellence

Red White & Blue Thrift Store; Clinton Charter Township (MI); On-site; USD 85,000 - 103,000; Full time

Job summary

Red White & Blue Thrift Store in Michigan is seeking a General Manager to drive profitability and operational excellence. You will own the P&L, boost top-line sales, and ensure efficient production quotas while delivering strong customer service across a fast-paced thrift environment.

You will lead and mentor the Production Manager and Retail Manager, oversee scheduling, training, and performance, and uphold compliance and a welcoming shopping experience for donors and customers.

Qualifications

• Proficiency in English and Spanish preferred for customer interactions.
• Excellent verbal and written communication skills.
• Ability to work independently and follow instructions to completion.
• High school diploma or GED preferred.

Responsibilities

• Own the store's P&L and drive top-line sales.
• Ensure operational excellence and meet production quotas.
• Lead and develop Production Manager and Retail Manager.
• Create dynamic staffing and scheduling to optimize labor costs.
• Maintain high standards of customer service and store presentation.
• Ensure compliance with wage, hour, and equal opportunity laws.

Skills

Bilingual English/Spanish

Communication

Computer proficiency

Independent work

Retail experience

Education

High School Diploma or GED

Tools

MS Office

Teams

Outlook

HRIS

Job description

Red White & Blue Thrift Store in Michigan is seeking a General Manager to drive profitability and operational excellence. You will own the P&L, boost top-line sales, and ensure efficient production quotas while delivering strong customer service across a fast-paced thrift environment.

You will lead and mentor the Production Manager and Retail Manager, oversee scheduling, training, and performance, and uphold compliance and a welcoming shopping experience for donors and customers.