Therapy Scheduler - TOC - New Market

Huntsville Hospital Health System; Huntsville (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Orthopaedic Center in Huntsville is seeking a motivated Therapy Scheduler Floater for the Huntsville office. This full-time role (40 hours/week) involves greeting patients, checking in/out, scheduling in person and by phone, verifying insurance, collecting payments, and handling additional duties as assigned.

Strong communication with patients and clinicians is essential. Qualifications include HS/GED and customer service experience; candidates should be organized, detail-oriented, able to

Qualifications

• Education required: HS/GED
• Experience: Customer Service Representative experience preferred

Responsibilities

• Greeting and assisting with check-in and check-out duties for all patients
• Scheduling patients in person and via telephone
• Verifying insurance eligibility
• Collecting payments
• Communicating with patients, TOC physicians and staff

Skills

Work under pressure

Multitasking

Time management

Written communication

Data entry

Teamwork

Education

HS/GED

Tools

Excel

Job description

Overview

The Orthopaedic Center is looking for a highly motivated Therapy Scheduler Floater for our Huntsville office. This opening is a full-time position averaging 40 hours per week. The Therapy Scheduler will perform an array of duties including greeting and assisting with check-in and check-out duties of all patients presenting for appointments, scheduling patients in person and via telephone, verifying insurance eligibility, collecting payments, and any other task assigned. The Therapy Scheduler must be able to communicate effectively with patients, TOC physicians and staff.

Qualifications

Education required: HS/GED

Experience: Customer Service Representative experience preferred

Additional Skills/Abilities:

• Ability to work under pressure, multitask and meet deadlines
• Outstanding organizational, time management and writing skills
• Ability to speak clearly and concisely
• Knowledge of data entry and Excel
• Independent, self-starting and highly motivated
• Proven positive, "teamwork" attitude in work history

About Us

At The Orthopaedic Center , we are proud to be the region's leading orthopaedic group, dedicated to delivering exceptional patient care. As our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. Join our dynamic and expanding organization and become part of a team committed to outstanding orthopaedic care.