Therapy Scheduler & Patient Concierge

Huntsville Hospital Health System; Huntsville (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Orthopaedic Center in Huntsville is seeking a motivated Therapy Scheduler Floater for the Huntsville office. This full-time role (40 hours/week) involves greeting patients, checking in/out, scheduling in person and by phone, verifying insurance, collecting payments, and handling additional duties as assigned.

Strong communication with patients and clinicians is essential. Qualifications include HS/GED and customer service experience; candidates should be organized, detail-oriented, able to

Qualifications

• Education required: HS/GED
• Experience: Customer Service Representative experience preferred

Responsibilities

• Greeting and assisting with check-in and check-out duties for all patients
• Scheduling patients in person and via telephone
• Verifying insurance eligibility
• Collecting payments
• Communicating with patients, TOC physicians and staff

Skills

Work under pressure

Multitasking

Time management

Written communication

Data entry

Teamwork

Education

HS/GED

Tools

Excel

Job description

The Orthopaedic Center in Huntsville is seeking a motivated Therapy Scheduler Floater for the Huntsville office. This full-time role (40 hours/week) involves greeting patients, checking in/out, scheduling in person and by phone, verifying insurance, collecting payments, and handling additional duties as assigned.

Strong communication with patients and clinicians is essential. Qualifications include HS/GED and customer service experience; candidates should be organized, detail-oriented, able to