Therapy Scheduler: Patient Access & Scheduling Pro

Huntsville Hospital; Huntsville (AL); On-site; USD 34,000 - 42,000; Full time

Job summary

The Orthopaedic Center in Huntsville is seeking a highly motivated Therapy Scheduler for our Huntsville office. This full-time role (40 hours/week) involves greeting and assisting patients during check-in and check-out, scheduling in person and by phone, and handling payments with professionalism.

Ideal candidates will have HS/GED and customer service experience, with strong communication, organization, and data-entry skills, plus proficiency in Excel.

Qualifications

• Education required: HS/GED.
• Experience: Customer Service Representative experience preferred.
• Ability to work under pressure, multitask and meet deadlines.
• Outstanding organizational, time management and writing skills.
• Ability to speak clearly and concisely.
• Knowledge of data entry and Excel.
• Independent, self-starting and highly motivated.
• Proven positive, "teamwork" attitude in work history.

Responsibilities

• Greet and assist patients with check-in and check-out.
• Schedule patients in person and by telephone.
• Verify insurance eligibility.
• Collect payments.
• Perform other tasks as assigned.

Skills

Ability to work under pressure

Multitasking

Time management

Writing skills

Clear communication

Independent, self-starting

Teamwork

Education

HS/GED

Tools

Excel

Data entry

Job description

The Orthopaedic Center in Huntsville is seeking a highly motivated Therapy Scheduler for our Huntsville office. This full-time role (40 hours/week) involves greeting and assisting patients during check-in and check-out, scheduling in person and by phone, and handling payments with professionalism.

Ideal candidates will have HS/GED and customer service experience, with strong communication, organization, and data-entry skills, plus proficiency in Excel.