Therapy Scheduler - TOC - HSV

Marshall Medical Centers; Huntsville (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Orthopaedic Center in Huntsville is seeking a motivated Therapy Scheduler to join our team. This full-time role involves greeting patients, handling check-in and check-out, scheduling appointments in person and by phone, and assisting with payments.

The ideal candidate will have HS/GED, Customer Service experience, and strong organizational and communication skills. Proficiency with data entry and Excel is preferred, with a teamwork mindset to support physicians and staff in delivering

Qualifications

• Education required: HS/GED.
• Experience: Customer Service Representative preferred.
• Strong multitasking, organization and writing skills.
• Ability to communicate clearly and concisely.
• Knowledge of data entry and Excel.
• Independent, self-motivated, team player.

Responsibilities

• Greet and assist patients at check-in and check-out.
• Schedule appointments in person and by telephone.
• Verify insurance eligibility.
• Collect payments and manage cash handling.
• Communicate effectively with patients and TOC physicians and staff.

Skills

Customer service

Multitasking

Time management

Written communication

Clear communication

Data entry

Excel

Teamwork

Education

HS/GED

Tools

Excel

Job description

Overview

The Orthopaedic Center is looking for a highly motivated Therapy Scheduler for our Huntsville office. This opening is a full-time position averaging 40 hours per week. The Therapy Scheduler will perform an array of duties including greeting and assisting with check-in and check-out duties of all patients presenting for appointments, scheduling patients in person and via telephone, verifying insurance eligibility, collecting payments, and any other task assigned. The Therapy Scheduler must be able to communicate effectively with patients, TOC physicians and staff.

Qualifications

Education required: HS/GED

Experience: Customer Service Representative experience preferred

Additional Skills/Abilities:

• Ability to work under pressure, multitask and meet deadlines
• Outstanding organizational, time management and writing skills
• Ability to speak clearly and concisely
• Knowledge of data entry and Excel
• Independent, self-starting and highly motivated
• Proven positive, "teamwork" attitude in work history

About Us

At The Orthopaedic Center, we are proud to be the region’s leading orthopaedic group, dedicated to delivering exceptional patient care. As our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. Join our dynamic and expanding organization and become part of a team committed to outstanding orthopaedic care.