Therapy Scheduler Floater - TOC - HSV

Marshall Medical Centers; Huntsville (AL); On-site; USD 30,000 - 38,000; Full time

Job summary

The Orthopaedic Center in Huntsville is seeking a motivated Therapy Scheduler Floater to join our team. This full‑time role supports patient check‑in/check‑out, appointment scheduling by phone and in person, insurance eligibility verification, and payment collection.

Strong communication and organizational skills are essential to success. Ideal candidates bring HS/GED and prior customer service experience, with proficiency in data entry and Excel.

Qualifications

• Education: HS/GED required.
• Experience: Customer Service Representative experience preferred.
• Strong multitasking and deadline‑driven abilities.
• Proficient in data entry and Excel; able to work under pressure.
• Independent, self‑started, team player with strong written skills.

Responsibilities

• Greet and assist with check‑in and check‑out for patients.
• Schedule appointments in person and by telephone.
• Verify insurance eligibility and collect payments.
• Communicate effectively with patients, physicians, and staff.
• Perform other duties as assigned by the office.

Skills

Customer service

Data entry

Excel

Time management

Communication

Teamwork

Education

HS/GED

Tools

Microsoft Office

Job description

Overview

The Orthopaedic Center is looking for a highly motivated Therapy Scheduler Floater based out of our Huntsville office. This opening is a full-time position averaging 40 hours per week. The Therapy Scheduler will perform an array of duties including greeting and assisting with check-in and check-out duties of all patients presenting for appointments, scheduling patients in person and via telephone, verifying insurance eligibility, collecting payments, and any other task assigned. The Therapy Scheduler must be able to communicate effectively with patients, TOC physicians and staff.

Qualifications

Education required: HS/GED

Experience: Customer Service Representative experience preferred

Additional Skills/Abilities:

• Ability to work under pressure, multitask and meet deadlines
• Outstanding organizational, time management and writing skills
• Ability to speak clearly and concisely
• Knowledge of data entry and Excel
• Independent, self-starting and highly motivated
• Proven positive, "teamwork" attitude in work history

About Us

AtThe Orthopaedic Center, we are proud to be the region’s leading orthopaedic group, dedicated to delivering exceptional patient care. As our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. Join our dynamic and expanding organization and become part of a team committed to outstanding orthopaedic care.