Therapy Operations Director: Lead Care & Strategy

Encompass Health; Bristol (TN); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Tuition reimbursement

401(k) and ESPP

FSAs/HSAs

Job summary

Encompass Health is seeking a Director of Therapy Operations in Bristol, TN to lead and oversee therapy services across sites, ensuring compliance and delivering high-quality patient care. The role emphasizes strategic planning, policy implementation, and staff development in a rapidly growing inpatient rehabilitation organization.

You will forecast revenues and expenses, manage staffing, and collaborate with clinical and educational partners to grow affiliations while upholding regulatory

Qualifications

• Current State license in Physical Therapy, Occupational Therapy, or Speech-Language Pathology.
• BLS (CPR) required or must be obtained within 30 days of hire.
• Bachelor’s Degree or higher from an accredited therapy program.
• Master’s or Doctorate degree in professional or management area is preferred.
• Minimum of five years of rehabilitation experience, including two years in a management role.

Responsibilities

• Develop, revise, implement, and communicate policies, processes, and procedures, holding staff accountable for their respective roles and responsibilities.
• Collaborate with the marketing team to educate staff and the community about awareness, prevention, and treatment options. Develop and support clinical affiliations and relationships with educational institutions.
• Use historical data and emerging trends to forecast operational revenues and expenses and make recommendations based on internal and external market conditions for potential salary adjustments.
• Possess in-depth knowledge of state, federal, and professional regulatory requirements for program reimbursement, business standards, legal issues, and documentation requirements, and apply them to program operations and departments. Educate and communicate updates and changes in standards to the staff and advise the CEO on the needs required for effective program operation and implementation.
• Provide patient care.
• Celebrate the accomplishments and victories of our dedicated staff and patients along the way.

Skills

Leadership

Policy development

Forecasting

Regulatory knowledge

Team collaboration

Patient care

Education

Bachelor’s Degree or higher in therapy

Master’s or Doctorate in professional/management

Job description

Encompass Health is seeking a Director of Therapy Operations in Bristol, TN to lead and oversee therapy services across sites, ensuring compliance and delivering high-quality patient care. The role emphasizes strategic planning, policy implementation, and staff development in a rapidly growing inpatient rehabilitation organization.

You will forecast revenues and expenses, manage staffing, and collaborate with clinical and educational partners to grow affiliations while upholding regulatory