Therapy Client Care Coordinator

Angels-of-Care-Pediatric-Home-Healt; Dallas (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical, Dental, Vision Plans

HSA/FSA

Mental Wellness Benefits

401K

Discounts on Insurance

Job summary

Angels of Care Pediatric Home Health in Dallas seeks a Therapy Client Care Coordinator (CCC) to deliver HALOS service with patients and families. The role emphasizes communication, listening, and scheduling coordination between therapists and clients during daytime, on-site hours.

You will handle client inquiries, maintain rapport with families and clinicians, and build schedules to align therapist availability with family needs, while prioritizing excellent customer service and time management

Qualifications

• Customer service or client liaison experience preferred.
• Strong communication and active listening skills.
• Ability to multi-task, prioritize, and manage time effectively.

Responsibilities

• Uses initiative and good judgment to identify and solve problems.
• Maintains an excellent rapport with clients and clinicians, engaging in interpersonal relationships.
• Building schedules between the therapists and families.

Skills

Customer service

Communication

Multi-tasking

Job description

Anticipated Pay Range:$18 to $22 per hour

Schedule:Monday to Friday, daytime business hours (on-site)

The Therapy Client Care Coordinator (CCC) plays a vital position within the AOC agency. The Therapy CCC will be strong in customer orientation and demonstrate the ability to adapt/respond to different types of client situations. Through excellent communication/presentation skills, strong phone contact handling skills and the ability to multi-task, prioritize, and manage time effectively, the CCC will provide excellent HALOS service to AOC clients.

Responsibilities:

• Uses initiative and good judgment to identify and solve problems
• Maintains an excellent rapport with clients and clinicians, engaging in interpersonal relationships
• Building schedules between the therapists and families.

Qualifications:

• Customer service or client liaison experience preferred
• Strong communication and active listening skills
• Ability to multi-task, prioritize, and manage time effectively

Why Angels of Care

In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you’ll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.

• Competitive Pay
• Paid Time Off
• Medical, Dental, & Vision Plans with a generous contribution from AOC
• HSA/FSA
• Mental Wellness Benefits
• 401K
• Discounts on Pet, Home, and Auto Insurance
• And more!

U.S. Equal Employment Opportunity/Affirmative Action Information

Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.

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