Therapy Client Care Coordinator

Angels-of-Care-Pediatric-Home-Healt; Spring (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical, Dental, & Vision Plans

HSA/FSA

Mental Wellness Benefits

401K

Discounts on Pet, Home, and Auto Ins

Job summary

Angels of Care Pediatric Home Health is seeking a Therapy Client Care Coordinator to support our Dallas-area clients from our Spring, TX office. The role emphasizes scheduling between therapists and families, strong client communication, and top-notch HALOS service in daily on-site operations.

You will interact with clients and clinicians, use good judgment to solve problems, and maintain excellent rapport across teams while supporting a patient-centered care environment.

Qualifications

• Customer service or client liaison experience preferred.
• Strong communication and active listening skills.
• Ability to multi-task, prioritize, and manage time effectively.

Responsibilities

• Uses initiative and good judgment to identify and solve problems.
• Maintains an excellent rapport with clients and clinicians, engaging in interpersonal relationships.
• Building schedules between the therapists and families.

Skills

Customer service

Communication skills

Multitasking

Job description

Schedule:Monday to Friday, daytime business hours (on-site)

The Therapy Client Care Coordinator (CCC) plays a vital position within the AOC agency. The Therapy CCC will be strong in customer orientation and demonstrate the ability to adapt/respond to different types of client situations. Through excellent communication/presentation skills, strong phone contact handling skills and the ability to multi-task, prioritize, and manage time effectively, the CCC will provide excellent HALOS service to AOC clients.

Responsibilities:

• Uses initiative and good judgment to identify and solve problems
• Maintains an excellent rapport with clients and clinicians, engaging in interpersonal relationships
• Building schedules between the therapists and families.

Qualifications:

• Customer service or client liaison experience preferred
• Strong communication and active listening skills
• Ability to multi-task, prioritize, and manage time effectively

Why Angels of Care

In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you’ll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.

• Competitive Pay
• Paid Time Off
• Medical, Dental, & Vision Plans with a generous contribution from AOC
• HSA/FSA
• Mental Wellness Benefits
• 401K
• Discounts on Pet, Home, and Auto Insurance
• And more!

U.S. Equal Employment Opportunity/Affirmative Action Information

Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.