Therapeutic Training and Support Worker

Behavioral Health Network, Inc (BHN); Westfield (MA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Comprehensive benefits including health, dental, and vision

Generous paid time off and holidays

Ongoing training and professional development

Job summary

Behavioral Health Network, Inc (BHN) in Westfield is seeking a Therapeutic Training & Support Worker to join the In-Home Therapy program. The role involves delivering therapeutic services in various settings and supporting families in applying skills learned during therapy.

Applicants should have a degree in Human Services, along with experience in the field. BHN offers comprehensive benefits, a collaborative work environment, and opportunities for advancement for its employees.

Qualifications

• 1 year of human services experience required (2 years if Associate’s level).
• Experience providing parenting education and working with children and families required.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Deliver therapeutic training and support services in home, school, and community.
• Support youth and families with skills learned in therapy sessions.
• Ensure timely and accurate documentation.

Skills

Human Services experience

Knowledge of mental illness diagnoses

Strong communication skills

Cultural competence

Education

Associate's or Bachelor's Degree in Human Services

Job description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts! We are also proud to be a Certified Great Place to Work. BHN is currently seeking a Therapeutic Training & Support Worker (TT&S) to join our In-Home Therapy (IHT) program in the greater Westfield area.

What We Offer

• Comprehensive benefits including health, dental, vision, and retirement plan
• Generous paid time off and holidays
• Career advancement with one in three positions filled internally
• Ongoing supervision, training, and professional development
• A collaborative and mission-driven work environment
• Recognition as both a Certified Great Place to Work and one of Massachusetts’ Top 10 Employers

Pay: $22 - $25 per hour

What You’ll Do

• Deliver therapeutic training and support services in the home, school, and community
• Support youth and families in practicing skills learned in therapy sessions
• Assist with care coordination by collaborating with therapists, schools, and community providers
• Help families build connections to resources, services, and supports
• Provide psychoeducation to caregivers on behavioral health diagnoses, coping skills, and family dynamics
• Ensure timely and accurate documentation including progress notes and treatment plans
• Participate in team meetings, supervision, and treatment planning

Who You Are

• Associate’s or Bachelor’s Degree in a Human Services‑related field required
• At least 1 year of human services experience required (2 years if Associate’s level)
• Knowledge of mental illness diagnoses, behavioral modification, and coping techniques
• Experience providing parenting education and working with children and families required
• Familiarity with child‑serving systems and community resources
• Cultural competence and ability to work with diverse populations
• Strong written, organizational, and communication skills
• Valid driver’s license and reliable transportation required

We Hire for Purpose!

Since 1938, BHN has been dedicated to providing high‑quality, affordable, and culturally responsive behavioral health services. We believe in supporting our employees with the same compassion and respect we provide to the individuals and families we serve.

How to Apply

If you’re ready to make a meaningful impact by helping families and youth build skills and strengthen relationships, we’d love to hear from you! Click “Apply for Job” below or visit www.bhnworks.org to apply today.