Therapeutic Training and Support Worker

Behavioral Health Network, Inc.; Springfield (MA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

PTO

403(b)

Educational assistance

Medical

Dental

Vision

Employee assistance programs

Job summary

Behavioral Health Network, Inc. seeks a Therapeutic Training & Support Worker to deliver community-based services for youth with emotional needs in Western Massachusetts. You will help families build skills, coordinate care, and implement strategies from therapy sessions.

Work includes home, school, and community settings with documentation duties and collaboration with clinicians. Requires a human services degree and bilingual ability.

Qualifications

• Associate’s or Bachelor’s Degree in a Human Services-related field required.
• At least 1 year of human services experience recommended (2 years if Associate’s).
• Bilingual in Spanish and English preferred.

Responsibilities

• Provide high-quality, community-based services to children, adolescents, and transitional age youth with SED and families.
• Deliver therapeutic training and support services in home, school, and community.
• Support youth and families in practicing skills learned in therapy sessions.
• Assist with care coordination by collaborating with therapists, schools, and community providers.
• Help families connect to resources, services, and supports.
• Provide psychoeducation to caregivers on diagnoses, coping skills, and family dynamics.
• Ensure timely documentation including progress notes and treatment plans.

Skills

Bilingual Spanish & English

Strong communication

Documentation skills

Education

Associate’s or Bachelor’s Degree in Human Services

Job description

• Pay or shift range: $21.50 USD to $23 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Therapeutic Training & Support Worker to join our In-Home Therapy (IHT) team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer

Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.

• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.

Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.

• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b),educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You’ll Do

As a Therapeutic Training & Support Worker, you will provide high-quality, community-based services to children, adolescents, and transitional age youth with Serious Emotional Disturbance (SED) and their families. You’ll assist families in strengthening skills, promoting stability, and coordinating care across providers.

Deliver therapeutic training and support services in the home, school, and community

Support youth and families in practicing skills learned in therapy sessions

Assist with care coordination by collaborating with therapists, schools, and community providers

Help families build connections to resources, services, and supports

Provide psychoeducation to caregivers on behavioral health diagnoses, coping skills, and family dynamics

Ensure timely and accurate documentation including progress notes and treatment plans

Participate in team meetings, supervision, and treatment planning

Who You Are

Associate’s or Bachelor’s Degree in a Human Services-related field required

At least 1 year of human services experience required (2 years if Associate’s level)

• Bilingual in Spanish and English

Knowledge of mental illness diagnoses, behavioral modification, and coping techniques

Experience providing parenting education and working with children and families required

Familiarity with child-serving systems and community resources

Cultural competence and ability to work with diverse populations

Strong written, organizational, and communication skills

Valid driver’s license and reliable transportation required

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.

Pay: $22 - $24 per hour

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.