Therapeutic Support Practitioner (Remote)

Placements24; United States; Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical aid contributions

Provident fund

Generous annual leave

Job summary

Placements24 is seeking a compassionate Therapeutic Support Practitioner to join a fully remote team. The role focuses on delivering emotional support and therapeutic interventions to clients nationwide, with an emphasis on those in Welkom and surrounding communities.

A strong background in mental health and client-centered care is essential. You will work from a home office, using virtual platforms to conduct sessions, develop personalized support plans, and connect clients with community

Qualifications

• Minimum 2 years of relevant experience in therapeutic support or counselling.
• Experience in mental health support, crisis intervention, and case management.
• Proficiency with virtual platforms (Zoom, Skype) and electronic health records.

Responsibilities

• Provide emotional support, counseling, and therapeutic interventions to clients via phone and video calls.
• Develop and implement personalized support plans based on individual client needs and goals.
• Assist clients in developing coping mechanisms and life skills.
• Facilitate psychoeducation sessions on mental health and well-being topics.
• Connect clients with external resources and community services.
• Maintain accurate, confidential client records in the electronic system.
• Collaborate with other professionals to ensure coordinated client care.
• Monitor progress and adjust support plans as needed.
• Respond empathetically to client inquiries and provide guidance.
• Adhere to ethical guidelines and professional standards.

Skills

Active listening

Empathy

Communication

Case management

Professional boundaries

Education

Diploma or Degree in Social Work, Psychology, Counselling

Tools

Zoom

Electronic Health Records

Job description

About the Role

Our client is seeking a compassionate and skilled Therapeutic Support Practitioner to join their dedicated team, operating entirely remotely. This position is designed for individuals who are passionate about providing mental and emotional support to clients, primarily individuals and families facing challenges that impact their daily lives. While the role is remote, it involves close collaboration with clients who may be located in and around the Welkom, Free State area, alongside a broader national client base. The ideal candidate will have a strong background in therapeutic interventions and a commitment to client-centered care. This role requires excellent communication skills, empathy, and the ability to build therapeutic alliances through digital channels. You will be empowered to deliver high-quality support services from the convenience of your home office, contributing significantly to the well-being of individuals and communities. This fully remote setup ensures accessibility and broad reach.

Key Responsibilities

• Provide emotional support, counseling, and therapeutic interventions to clients via phone and video calls.
• Develop and implement personalized support plans based on individual client needs and goals.
• Assist clients in developing coping mechanisms and life skills.
• Facilitate psychoeducation sessions on various mental health and well-being topics.
• Connect clients with appropriate external resources and community services.
• Maintain accurate, confidential, and up-to-date client records in the electronic system.
• Collaborate with other professionals and agencies to ensure coordinated client care.
• Monitor client progress and adjust support plans as needed.
• Respond empathetically to client inquiries and provide guidance.
• Adhere to ethical guidelines and professional standards of practice.

Requirements

• Diploma or Degree in Social Work, Psychology, Counselling, or a related field.
• Minimum of 2 years of relevant experience in a therapeutic support or counselling role.
• Experience in mental health support, crisis intervention, and case management.
• Proficiency in using virtual communication platforms (e.g., Zoom, Skype) and electronic health record systems.
• Strong active listening, empathy, and interpersonal skills.
• Ability to maintain professional boundaries and confidentiality.
• Excellent organizational skills and the ability to manage a caseload effectively.
• Must have a reliable internet connection and a suitable private workspace for remote work.
• Demonstrated commitment to continuous professional development.
• Understanding of the social and economic challenges faced by individuals in communities like Welkom is beneficial.

Benefits

Our client offers a competitive remuneration package for this remote position, along with excellent opportunities for professional development and ongoing training. Benefits include medical aid contributions, a provident fund, and generous annual leave. This role provides the unique advantage of working from home, offering significant flexibility and work-life balance. You will be part of a supportive and innovative team dedicated to making a positive impact. Access to digital tools and resources to facilitate effective remote service delivery is guaranteed.