Remote Case Manager - Social Services

Placements24; Riverton (UT); Remote; USD 47.000 - 71.000; Vollzeit

Benefits dieser Stelle

Fully remote

Professional development

Zusammenfassung

Placements24 is seeking a dedicated Remote Case Manager to join a virtual social services team. You will assess client needs, develop care plans, and coordinate services to ensure access to vital support across regions.

This fully remote role emphasizes advocacy, progress monitoring, and leveraging technology to connect clients with providers. The role requires a Bachelor's degree in a related field, strong communication, and experience in case management or similar roles.

Qualifikationen

• Bachelor's degree or higher in a relevant field.
• Professional registration with relevant bodies is highly desirable.
• Experience in case management or client-focused roles.
• Strong communication and problem-solving skills.
• Proficiency with case management software and virtual platforms.

Aufgaben

• Conduct comprehensive needs assessments remotely via phone/video.
• Develop individualized service plans with clients/families.
• Coordinate delivery of social services and resources.
• Monitor progress and adjust plans as needed.
• Maintain confidential case files in the electronic system.
• Act as primary point of contact for clients, providing guidance.
• Liaise with external agencies and providers to facilitate service delivery.

Kenntnisse

Communication

Active listening

Problem-solving

Ausbildung

Bachelor's degree in Social Work, Psychology, Sociology, or related field

Tools

Case management software

Video conferencing

Office applications

Jobbeschreibung

About the Role Our client is seeking a dedicated and organized Remote Case Manager to join their virtual social services team, serving clients across various regions including Upington. In this fully remote role, you will be responsible for assessing client needs, developing care plans, and coordinating services to ensure individuals receive the support they require. You will leverage technology to connect with clients and service providers, advocating for their best interests and monitoring progress. This is an ideal opportunity for an experienced professional who thrives in a remote environment and is passionate about social impact.

Key Responsibilities

• Conduct comprehensive needs assessments of clients remotely via phone and video conferencing.
• Develop individualized service plans in collaboration with clients and their families.
• Coordinate and arrange for the delivery of appropriate social services and resources.
• Monitor client progress and effectiveness of interventions, adjusting plans as needed.
• Maintain accurate and confidential case files and documentation in the electronic system.
• Act as a primary point of contact for clients, providing guidance and support.
• Liaise with external agencies, healthcare providers, and community resources to facilitate service delivery.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Professional registration with relevant bodies (e.g., SACSSP) is highly desirable.
• Proven experience in case management, social work, or a similar client-focused role.
• Excellent communication, active listening, and problem-solving skills.
• Proficiency with case management software, virtual meeting platforms, and standard office applications.
• Strong organizational skills and the ability to manage a remote caseload independently.
• Reliable internet connection and a dedicated home office setup.

Benefits

• Competitive monthly salary commensurate with experience and qualifications.
• Fully remote working arrangement offering significant flexibility.
• Opportunities for professional development and continuing education.
• Be part of a forward-thinking organization committed to accessible social services.
• Directly impact the lives of individuals by connecting them with vital support systems, regardless of their location within Northern Cape and beyond.