Elderly Care Support Specialist (Remote)

Placements24; Willows (CA); Hybrid; USD 14,000 - 20,000; Full time

Benefits offered by this job

Work-from-home

Remote-first culture

Professional development

Job summary

Placements24 is hiring an Elderly Care Support Specialist for a remote, nationwide role helping seniors live better at home. You will coordinate care plans, provide emotional support, and connect clients with community resources from your home office.

Qualifications include a relevant degree and 3+ years in elderly care, with strong remote communication skills and compassionate patient demeanor. This role emphasizes autonomy and cross‑team collaboration.

Qualifications

• Minimum 3 years in elderly care, social support, or case management.
• Strong empathy, patience, and passion for working with seniors.
• Excellent remote communication skills and remote work ability.

Responsibilities

• Develop personalized care plans for elderly clients based on individual needs and preferences.
• Provide emotional support, counseling, and companionship to seniors via remote channels.
• Coordinate and facilitate access to healthcare services, social activities, and community resources.
• Act as a primary point of contact for clients and their families, addressing concerns and providing updates.
• Liaise with healthcare professionals to ensure integrated care.
• Monitor client well-being and progress, adjusting care plans as necessary.
• Educate families on available support services and caregiving strategies.
• Maintain accurate and confidential client records using our digital platform.
• Advocate for the rights and needs of elderly clients.
• Organize and facilitate virtual social engagement activities for seniors.

Skills

Empathy

Remote communication

Case management

Communication

Time management

Education

Bachelor's degree in Social Work / Gerontology / Psychology / Nursing

Tools

Video conferencing software

CRM/EMR systems

Office software

Job description

About the Role

Our client is seeking a dedicated and empathetic Elderly Care Support Specialist to join their expanding team. This is a critical, fully remote position focused on providing comprehensive support services to seniors and their families, enhancing their quality of life and ensuring their well-being. You will be responsible for coordinating care plans, offering emotional support, connecting individuals with essential community resources, and acting as a liaison between clients, families, and healthcare providers. The role requires a profound understanding of the challenges faced by the elderly, excellent communication skills, and the ability to manage cases effectively from a distance. As a remote-first organization, we provide the tools and support necessary for you to excel in this vital role, impacting the lives of seniors across the region. Your expertise will be invaluable in ensuring dignified and supportive care for our elderly population, making a real difference from the comfort of your home office in or near Welkom, Free State .

Key Responsibilities

• Develop personalized care plans for elderly clients based on their individual needs and preferences.
• Provide emotional support, counseling, and companionship to seniors via remote communication channels.
• Coordinate and facilitate access to healthcare services, social activities, and community resources.
• Act as a primary point of contact for clients and their families, addressing concerns and providing updates.
• Liaise with healthcare professionals, including doctors, nurses, and therapists, to ensure integrated care.
• Monitor client well-being and progress, adjusting care plans as necessary.
• Educate families on available support services and caregiving strategies.
• Maintain accurate and confidential client records using our digital platform.
• Advocate for the rights and needs of elderly clients.
• Organize and facilitate virtual social engagement activities for seniors.

Requirements

• Tertiary qualification in Social Work, Gerontology, Psychology, Nursing, or a related field.
• Minimum of 3 years of experience in elderly care, social support, or case management.
• Demonstrated empathy, patience, and a genuine passion for working with seniors.
• Excellent verbal and written communication skills, with proficiency in remote communication tools (video conferencing, messaging platforms).
• Strong organizational and time management skills, essential for remote work.
• Ability to assess client needs and develop appropriate support plans.
• Familiarity with common health issues and psychosocial challenges affecting the elderly.
• Proficiency in using digital record-keeping systems and standard office software.
• Ability to work autonomously and manage a caseload effectively from a remote location.
• Understanding of the challenges and resources relevant to seniors in the Welkom, Free State region is advantageous.

Benefits

• Competitive salary reflecting your experience and dedication.
• Work-from-home flexibility with a remote-first approach.
• Opportunities for continuous professional development and specialized training in gerontology.
• A supportive team culture focused on client well-being.
• The profound satisfaction of making a meaningful difference in the lives of elderly individuals.
• Access to advanced digital tools for seamless remote operation.
• Contribution to a growing organization dedicated to compassionate care.