Theatre Usher & Guest Experience Specialist

ArtPride New Jersey; New Brunswick (NJ); On-site; USD 17,000 - 25,000; Part time

Job summary

ArtPride New Jersey Foundation in New Jersey is seeking friendly staff to welcome theatre guests, check tickets, and guide seating. You will respond to inquiries and help maintain a safe, enjoyable experience for all attendees.

This role requires good English communication, a professional appearance, and the ability to handle busy environments. Training includes safety procedures and emergency assistance.

Qualifications

• Must be able to stand for long periods.
• Able to carry up to 40 lbs.
• Able to climb stairs repeatedly.
• Work indoors/outdoors in a fast-paced environment.
• Must communicate effectively in English.
• Proof of eligibility to work in the United States.
• Experience with Two-Way Radios is preferred.

Responsibilities

• Greet and welcome all guests.
• Scan/check tickets to ensure proper entry.
• Direct guests to their seats and correct seating as needed.
• Respond to audience inquiries promptly and professionally.
• Display calm, attentive demeanor when addressing issues.
• Enforce theatre policies regarding safety and procedures.
• Complete pre- and post-performance tasks as directed by management.
• Distribute marketing materials as directed by management.
• Assist guests in emergencies and with ADA needs.

Skills

Customer service

English communication

Interpersonal skills

Professional appearance

Teamwork

Education

High School Diploma

Tools

Two-Way Radios

Job description

ArtPride New Jersey Foundation in New Jersey is seeking friendly staff to welcome theatre guests, check tickets, and guide seating. You will respond to inquiries and help maintain a safe, enjoyable experience for all attendees.

This role requires good English communication, a professional appearance, and the ability to handle busy environments. Training includes safety procedures and emergency assistance.