Theatre Operations Leader: Guest Experience & Growth

AMC Entertainment

Florida

On-site

USD 28,000 - 30,000

Full time

5 days ago

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Job summary

AMC Entertainment in Florida is seeking a Manager to lead operations and people with purpose, driving results through coaching and ownership. You will help create a culture where team members grow and guests feel like stars.

The role emphasizes staff development, guest-focused leadership, and maintaining high service standards in a fast-paced theatre environment. AMC offers a range of benefits and opportunities for career advancement.

Qualifications

Must be at least 18 years old; other location-specific age requirements may apply.
Six months supervisory or equivalent leadership experience.
One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
Strong oral and written communication skills.
Proficient computer knowledge (Microsoft Office Suite, theatre-specific systems)

Responsibilities

Perform daily, opening, and closing operational duties.
Oversee and complete theatre administrative reports.
Ensure associates meet AMC Guest Service standards.
Maintain proper staffing levels across all theatre areas.
Reinforce guest and operational focus through MBWA (Managing By Walking Around).
Review financial numbers regularly to drive performance and optimize the guest experience.
Oversee an assigned theatre department, if applicable.
Listen, communicate, and work effectively with guests in a high-volume setting.