Theatre Operations Leader

AMC Entertainment; Aurora (CO); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Free movie passes for you and up to 2

Free popcorn

401(k) match

Medical, dental, and vision coverage

EAP for employee wellbeing

Vacation time and leave

Job summary

AMC Entertainment seeks a Manager to lead theatre operations with purpose, coaching staff to meet guest service standards and business goals. You’ll drive results through strong communication, staffing decisions, and ownership of daily tasks.

You’ll oversee administrative reports, financial review, and staffing across departments while fostering an inclusive, high-volume guest-focused environment. Share ownership and contribute to growth and leadership development.

Qualifications

• Must be at least 21 years old; other location-specific age requirements may apply.
• Six months supervisory or commensurate leadership experience.
• One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Working knowledge of all theatre crew functions.
• Demonstrated analytical, planning, and problem-solving skills.
• Proven ability to consistently deliver results with minimal supervision.
• Strong oral and written communication skills.
• Proficient computer knowledge (Microsoft Office Suite, theatre-specific systems)

Responsibilities

• Perform daily, opening, and closing operational and administrative duties.
• Oversee and complete theatre administrative reports.
• Ensure that associates consistently meet AMC Guest Service standards.
• Ensure proper staffing levels across all areas of the theatre.
• Reinforce guest and operational focus through MBWA (Managing By Walking Around).
• Review financial numbers regularly to drive performance and optimize the guest experience.
• Oversee an assigned theatre department, if applicable.
• Listen, communicate, and work effectively with guests in a high-volume setting.
• Support the General Manager/Senior Manager in achieving Food & Beverage-related guest service and financial goals.
• Complete all other functions and assignments as assigned by the General Manager/Senior Manager (where applicable).
• Maintain regular personal attendance for all scheduled shifts in accordance with AMC’s Management Work Schedule Policy.

Skills

Leadership

Guest service

Communication

Staffing

Training

Tools

Microsoft Office Suite

Theatre-specific systems

Job description

AMC Entertainment seeks a Manager to lead theatre operations with purpose, coaching staff to meet guest service standards and business goals. You’ll drive results through strong communication, staffing decisions, and ownership of daily tasks.

You’ll oversee administrative reports, financial review, and staffing across departments while fostering an inclusive, high-volume guest-focused environment. Share ownership and contribute to growth and leadership development.