Theatre Operations Lead – Guest Experience & Team Growth

Harkins; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

FREE MOVIES

Flexible hours

Incentive programs

401K

Other Great Benefits

Job summary

Harkins Theatres is seeking an Assistant Manager to support Senior and General Managers with the theatre's daily operations and supervise team members and team leaders.

The role focuses on guest services, policy adherence, inventory handling, and ensuring film presentation standards are met. Candidates should have 1+ year of management experience, theatre experience a plus, and strong skills in Excel, Word, and Outlook. Spanish is a plus.

Qualifications

• 1+ year of management experience.
• Movie theatre experience preferred.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Bilingual, Spanish a plus.

Responsibilities

• Oversees guest services to ensure that all guests receive the best movie going experience.
• Adheres to all company policies and procedures and ensures team members do the same.
• Assists with inventory and deliveries.
• Inspects delivery contents and takes action to correct any errors or damages.
• Upholds the company's standards for film presentation including projection procedures, ordering parts and arranging repairs as needed.

Skills

Management experience

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Harkins Theatres is seeking an Assistant Manager to support Senior and General Managers with the theatre's daily operations and supervise team members and team leaders.

The role focuses on guest services, policy adherence, inventory handling, and ensuring film presentation standards are met. Candidates should have 1+ year of management experience, theatre experience a plus, and strong skills in Excel, Word, and Outlook. Spanish is a plus.