Theatre Operations & Guest Experience Lead

Harkins; Moreno Valley (CA); Híbrido; USD 45.000 - 55.000; Jornada completa

Descripción de la vacante

Harkins Theatres in Moreno Valley, California is seeking an Assistant Manager to support Senior and General Managers with the theatre's day-to-day operations, while supervising team members and team leaders.

Key duties include ensuring guests receive an outstanding movie-going experience, enforcing company policies, and assisting with inventory and deliveries to keep the theatre running smoothly. This role provides exposure to multiple departments and opportunities to develop leadership skills.

Responsabilidades

• Oversees guest services to ensure that all guests receive the best movie going experience
• Adheres to all company policies and procedures and ensures that TMs and TLs do the same
• Assists with inventory and deliveries

Descripción del empleo

Harkins Theatres is looking for anAssistant Manager. TheAssistant Managerassists Senior and General Managers with the overall operations of the theatre, as well as performs the day-to-day functions of assigned department while supervising team members (TM) and team leaders (TL).

Additional responsibilities include:

• Oversees guest services to ensure that all guests receive the best movie going experience
• Responsible for understanding and adhering to all company policies/procedures and ensures that TMs and TLs do the same
• Assists with inventory and deliveries
• Inspects all delivery contents and takes immediate action to correct any errors or damages
• Upholds the company's standards for film presentation including: following projection operating procedures, ordering parts and supplies, and arranging for necessary repairs in a timely fashion

Requirements:

• 1+ year of management experience preferred
• Excellent guest service skills
• Movie theatre experience, a plus
• Proficient in Microsoft Excel, Word and Outlook
• Able to lift up to 50 pound boxes/items from the floor/shelf
• Good written and verbal English Language skills. Bilingual, Spanish a plus
• Have work availability during our busiest times:

We offer:

• FREE MOVIES
• A fun work environment
• Flexible hours
• Incentive programs
• advancement opportunities
• 401K
• Other Great Benefits

Wage Details:

Starting rate is: $21.40/hr for all Assistant Managers, except for those with prior Harkins experience, who may start at up to $22.40/hr