Theatre Operations Lead – Grow & Elevate Guest Experience

Cinemark USA, Inc.; Florida; On-site; USD 58,000 - 73,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is seeking a Theatre Manager to support the General Manager in daily theatre operations and to oversee all theatre functions. The role requires leadership and a hands-on approach to ensure top-tier guest service.

The position emphasizes oversight, team development, and adherence to Cinemark policies, with flexible hours including evenings, weekends and holidays. Prior management experience in theatres is preferred.

Qualifications

• Must be at least 18 years old.
• Must work as an Assistant Manager for a minimum of 6 months in a theatre.
• Senior Assistant Manager experience preferred.
• Completion of Cinemark’s Management Accreditation Program, and passing of the Comprehensive Assessment testing process.
• Completes basic food handling training and obtains any local or state mandated certification.
• Availability to work flexible hours including evenings, weekends, and holidays (at least 40 hours/week).
• Ability to communicate in English.

Responsibilities

• Follows the direction of the General Manager.
• Supports GM decisions in communication with Team Members.
• Responsible for working in all departments and all theatre job functions.
• Acts as the ‘Manager On Duty’ in the GM’s absence.
• Trains and coaches Team Members in their specific job functions.
• Assists in the preparation of administrative and special reports for the GM.
• Assists the GM with monthly inventories and product orders.
• Observes and participates in inspection of building, parking, landscaping, and equipment.
• Reports needs for repairs to the GM.

Skills

Customer service

Leadership

Team training

Cash handling

Time management

English communication

Conflict resolution

Education

High School Diploma or GED

Job description

Cinemark USA, Inc. is seeking a Theatre Manager to support the General Manager in daily theatre operations and to oversee all theatre functions. The role requires leadership and a hands-on approach to ensure top-tier guest service.

The position emphasizes oversight, team development, and adherence to Cinemark policies, with flexible hours including evenings, weekends and holidays. Prior management experience in theatres is preferred.