Theatre IT Intern: Hands-On Tech & Support

Nederlander Organization, Inc.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Nederlander Organization, Inc. in New York seeks an entry-level IT support assistant to help the IT team troubleshoot hardware, software, and network issues in office and theatre environments.

You will set up computers and peripherals, create user accounts, maintain IT inventory, and assist with system upgrades and migrations. Collaboration with other departments is essential to ensure technology supports daily operations, and you will shadow IT staff to learn cybersecurity practices.

Qualifications

• Interest in Information Technology, Computer Science, or related field (coursework or self-taught experience welcome, with preference for those currently pursuing a related degree)
• Basic understanding of computer hardware, operating systems (Windows/MacOS), and common office software
• Strong problem-solving and analytical skills with attention to detail
• Excellent communication skills and ability to work collaboratively in a team environment
• Self-motivated and eager to learn new technologies and IT practices
• Ability to manage time effectively and handle multiple priorities
• Prior IT support, help desk, or technical project experience (academic, volunteer, or personal) is a plus

Responsibilities

• Assist IT team with troubleshooting hardware, software, and network issues in office and theatre environments
• Provide technical support to staff, including setup of computers, peripherals, and user accounts
• Help maintain IT inventory and documentation of equipment, software licenses, and system configurations
• Support the installation and maintenance of computers, printers, and AV systems
• Contribute to IT projects such as system upgrades, migrations, and process improvements
• Collaborate with other departments to ensure technology supports daily operations efficiently
• Shadow IT professionals to gain exposure to cybersecurity, systems administration, mobile device management, and technical support best practices
• Collaborate with interns from other departments on a company-wide case study project to replicate real IT scenarios within the context of producing a Broadway show
• Support the team with occasional office-related or administrative errands as assigned, including occasional front desk/receptionist coverage

Skills

IT support

Help desk

Team collaboration

Problem solving

Learning mindset

Education

Pursuing related degree

Job description

Nederlander Organization, Inc. in New York seeks an entry-level IT support assistant to help the IT team troubleshoot hardware, software, and network issues in office and theatre environments.

You will set up computers and peripherals, create user accounts, maintain IT inventory, and assist with system upgrades and migrations. Collaboration with other departments is essential to ensure technology supports daily operations, and you will shadow IT staff to learn cybersecurity practices.