Theater Operations & Facilities Coordinator

Playwright Co; New York (NY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Second Stage Theater is seeking an Operations Associate to help manage facilities, IT support, payroll, and administrative tasks across our Hayes Theatre and offices. You will work with the Director of Operations to ensure NYC building and fire code compliance, coordinate vendors, and support Front of House and IT functions.

The role involves payroll input, budget support, and inventory management, with opportunities to learn building systems and security practices in a dynamic theater

Qualifications

• At least 1 year of relevant work experience.
• Strong organizational skills, ability to prioritize effectively, and attention to detail.
• Self-motivated with excellent problem-solving and troubleshooting skills.
• Ability to learn and convey technical information to a non-technical audience.
• Strong computer skills and proficiency in MS Office Suite.
• Excellent communication and interpersonal skills; bilingual (Spanish) a plus.
• Experience in a theater / performing arts organization a plus, but not required.

Responsibilities

• Billing & Payroll: Collect new hire paperwork for Operations staff and send to HR.
• Billing & Payroll: Assist with payroll entry and review for Operations staff.
• Billing & Payroll: Maintain departmental billing & invoicing records.
• Billing & Payroll: Prepare and submit Operations reimbursements and credit card reports to Finance.
• Facilities: Assist with management of vendors including scheduling of regular and emergency maintenance visits.
• Facilities: Assist with management of capital projects.
• Facilities: Management of permits.
• Facilities: Asset management.
• Safety & Security: Assist with day-to-day supervision of stage door staff – coordinating staffing, payroll, and training.
• Safety & Security: Assist with administering venue keys and access control systems.
• Front of House: Assist with scheduling of FOH staff and Volunteer ushers.
• Front of House: Assist with onboarding of new FOH staff.
• Front of House: Management of theater’s lost and found operations.
• IT: Assist with minor desktop support issues throughout the organization.
• IT: Manage asset tracking and management.
• IT: Support end user installation, configuration, and troubleshooting of workstation hardware.
• IT: Maintain all workstation computer equipment and hardware.
• IT: Maintain and support office printers, scanners, and copiers.
• IT: Assist with Ring Central phone equipment support and maintenance.
• Perform any other IT related activities as directed.
• Perform other duties to support the Operations department, as assigned

Skills

1 year experience

Organizational skills

Problem-solving

Technical communication

MS Office proficiency

Bilingual Spanish (plus)

Theatre/arts experience (plus)

Building codes knowledge (plus)

Equity, Diversity & Inclusion mindset

Tools

MS Office Suite

Job description

Second Stage Theater is seeking an Operations Associate to help manage facilities, IT support, payroll, and administrative tasks across our Hayes Theatre and offices. You will work with the Director of Operations to ensure NYC building and fire code compliance, coordinate vendors, and support Front of House and IT functions.

The role involves payroll input, budget support, and inventory management, with opportunities to learn building systems and security practices in a dynamic theater