IT Internship

Nederlander Organization, Inc.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Nederlander Organization, Inc. in New York seeks an entry-level IT support assistant to help the IT team troubleshoot hardware, software, and network issues in office and theatre environments.

You will set up computers and peripherals, create user accounts, maintain IT inventory, and assist with system upgrades and migrations. Collaboration with other departments is essential to ensure technology supports daily operations, and you will shadow IT staff to learn cybersecurity practices.

Qualifications

• Interest in Information Technology, Computer Science, or related field (coursework or self-taught experience welcome, with preference for those currently pursuing a related degree)
• Basic understanding of computer hardware, operating systems (Windows/MacOS), and common office software
• Strong problem-solving and analytical skills with attention to detail
• Excellent communication skills and ability to work collaboratively in a team environment
• Self-motivated and eager to learn new technologies and IT practices
• Ability to manage time effectively and handle multiple priorities
• Prior IT support, help desk, or technical project experience (academic, volunteer, or personal) is a plus

Responsibilities

• Assist IT team with troubleshooting hardware, software, and network issues in office and theatre environments
• Provide technical support to staff, including setup of computers, peripherals, and user accounts
• Help maintain IT inventory and documentation of equipment, software licenses, and system configurations
• Support the installation and maintenance of computers, printers, and AV systems
• Contribute to IT projects such as system upgrades, migrations, and process improvements
• Collaborate with other departments to ensure technology supports daily operations efficiently
• Shadow IT professionals to gain exposure to cybersecurity, systems administration, mobile device management, and technical support best practices
• Collaborate with interns from other departments on a company-wide case study project to replicate real IT scenarios within the context of producing a Broadway show
• Support the team with occasional office-related or administrative errands as assigned, including occasional front desk/receptionist coverage

Skills

IT support

Help desk

Team collaboration

Problem solving

Learning mindset

Education

Pursuing related degree

Job description

Responsibilities include but are not limited to:

• Assist IT team with troubleshooting hardware, software, and network issues in office and theatre environments
• Provide technical support to staff, including setup of computers, peripherals, and user accounts
• Help maintain IT inventory and documentation of equipment, software licenses, and system configurations
• Support the installation and maintenance of computers, printers, and AV systems
• Contribute to IT projects such as system upgrades, migrations, and process improvements
• Collaborate with other departments to ensure technology supports daily operations efficiently
• Shadow IT professionals to gain exposure to cybersecurity, systems administration, mobile device management, and technical support best practices
• Collaborate with interns from other departments on a company-wide case study project to replicate real IT scenarios within the context of producing a Broadway show
• Support the team with occasional office-related or administrative errands as assigned, including occasional front desk/receptionist coverage

Skills and Qualifications:

• Interest in Information Technology, Computer Science, or related field (coursework or self-taught experience welcome, with preference for those currently pursuing a related degree)
• Basic understanding of computer hardware, operating systems (Windows/MacOS), and common office software
• Strong problem-solving and analytical skills with attention to detail
• Excellent communication skills and ability to work collaboratively in a team environment
• Self-motivated and eager to learn new technologies and IT practices
• Ability to manage time effectively and handle multiple priorities
• Prior IT support, help desk, or technical project experience (academic, volunteer, or personal) is a plus

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Physical requirements

While performing the duties related to this job, the employee is regularly required to have visual acuity, talk, and hear while communicating with executives and other staff members. This position requires sitting, standing, bending, and walking. The employee may occasionally be asked to lift and/or move items up to 25 pounds.

Other duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

About the Company:

Nederlander is a family-owned purveyor of live entertainment since 1912. We operate historic theaters, produce, and present the best in theatrical and concert events, and innovate new ways to engage future generations of theatergoers.

The Nederlander Organization is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We strive to foster a welcoming work environment where everyone belongs and is valued for their unique contributions.

The Nederlander Organization supports and champions the advancement of all artists, creative teams, audiences, and our employees. We are committed to creating a vibrant community where everyone is welcomed.

Nederlander Productions and its Affiliates provide equal employment opportunity. Discrimination of any type will not be tolerated. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristics protected by state, federal and local law. Nederlander Productions employees take part in yearly Anti-discrimination, Anti-harassment, DEIB, Anti-Bullying training and Anti-Racism training.

Location

The main office is centrally located in the Theatre District.