Theatre House Manager — Front-of-House Lead

University of Missouri-Saint Louis; St. Louis (MO); On-site; USD 26,000 - 34,000; Full time

Job summary

The Touhill Performing Arts Center at the University of Missouri-St. Louis seeks an EVENT ASSISTANT III to help run events with a focus on pre-event preparation, usher supervision, and a courteous front-of-house experience for patrons.

The role requires a high school diploma or equivalent, experience in house management or customer service, and the ability to work late hours as events dictate. Salary range is posted, with a formal benefits note.

Qualifications

• High school diploma or equivalent and some work experience from which comparable knowledge and skills can be acquired is necessary
• Experience with House Management or front-of-house operations.
• An understanding of theatrical terminology, equipment, and usages.
• Customer service experience
• Communicates professionally in both verbal and written formats.
• Ability to work long and unusual hours, including late at night.
• Willingness to work hard and take direction.

Responsibilities

• Pre-Event – understand the event and prepare for patron arrival, ensure venue cleanliness and setup.
• During-Event – direct usher staff, enforce decorum, and public safety procedures.
• Post-Event – secure doors, manage lost-and-found, debrief staff, and file reports.
• Coordinating with other Touhill PAC staff and campus entities (Ticket Office, Production Services, Campus Police).
• Training – complete required university and Touhill-specific training.

Skills

House management

Front-of-house operations

Theatrical terminology

Customer service

Professional communication

Willingness to work long hours

Education

High school diploma or equivalent

Job description

The Touhill Performing Arts Center at the University of Missouri-St. Louis seeks an EVENT ASSISTANT III to help run events with a focus on pre-event preparation, usher supervision, and a courteous front-of-house experience for patrons.

The role requires a high school diploma or equivalent, experience in house management or customer service, and the ability to work late hours as events dictate. Salary range is posted, with a formal benefits note.