Theatre Guest Experience Specialist

B&B Theatres; Kansas City (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

B&B Theatres in Kansas City, MO is seeking a part-time Theatre Staff member to work behind the concession and box office, engaging with guests to create magical experiences. The role requires evening and weekend shifts, with occasional holiday work.

The ideal candidate shows outstanding customer service, a friendly attitude, and the ability to work well in a team while handling POS transactions and maintaining cleanliness throughout the venue.

Qualifications

• Demonstrated ability to provide excellent customer service.
• Positive and enthusiastic attitude.
• Effective communication and interpersonal skills.
• Strong organizational and time management abilities.

Responsibilities

• Greet and assist guests in a professional, friendly manner.
• Operate point-of-sale systems for ticketing and concessions.
• Prepare and serve concession items following food safety standards.
• Maintain cleanliness of theatres, lobbies, restrooms, and concession areas.
• Assist with ushering duties and guide guests to seats.
• Collaborate with team members to provide excellent guest service.

Skills

Customer Service

Communication

Time Management

Teamwork

Tools

Point-of-Sale Systems

Job description

B&B Theatres in Kansas City, MO is seeking a part-time Theatre Staff member to work behind the concession and box office, engaging with guests to create magical experiences. The role requires evening and weekend shifts, with occasional holiday work.

The ideal candidate shows outstanding customer service, a friendly attitude, and the ability to work well in a team while handling POS transactions and maintaining cleanliness throughout the venue.