Theatre Guest Experience Associate (Concessions/Box Office)

Paycom - ATS; Shawnee (KS); On-site; USD 17,000 - 21,000; Part time

Job summary

B&B Theatres in Shawnee, KS is seeking Theatre Staff to work behind concession and box office, delivering magical and fun guest experiences. The role requires evening, weekend, and holiday availability in a fast-paced environment.

You will greet guests, handle ticketing and concessions, maintain cleanliness, and collaborate with team members to uphold safety and service standards. Prior customer service is valued, and flexibility with scheduling helps the theatre stay open year-round.

Qualifications

• Must be at least 16 years old.
• Demonstrated ability to provide excellent customer service.
• Positive and enthusiastic attitude.
• Effective communication and interpersonal skills.
• Strong organizational and time management abilities.

Responsibilities

• Greet guests and provide friendly, professional service.
• Operate ticketing, concessions and merchandise POS systems.
• Prepare and serve concession items following safety standards.
• Maintain clean theatres, lobbies and concession areas.
• Assist guests, guide to seats and enforce theatre policies.
• Collaborate with teammates to ensure smooth operations.

Skills

Customer service

Communication

Team collaboration

Tools

Point-of-sale systems

Job description

B&B Theatres in Shawnee, KS is seeking Theatre Staff to work behind concession and box office, delivering magical and fun guest experiences. The role requires evening, weekend, and holiday availability in a fast-paced environment.

You will greet guests, handle ticketing and concessions, maintain cleanliness, and collaborate with team members to uphold safety and service standards. Prior customer service is valued, and flexibility with scheduling helps the theatre stay open year-round.