Theatre Guest Experience Associate

Paycom - ATS; Joplin (MO); On-site; USD 18,000 - 24,000; Full time

Job summary

B&B Theatres in Joplin, MO is seeking a friendly front-line Theatre Staff member to join our guest-focused team.

You will work behind concession and box office, handling tickets, selling snacks, and ensuring a clean, safe, and welcoming environment during evening, weekend, and holiday shows.

Essential functions include customer service excellence, POS operations, maintaining cleanliness, assisting with ushering, and collaborating with team to deliver magical guest experiences.

Qualifications

• Must be at least 16 years old.
• Demonstrated ability to provide excellent customer service.
• Positive and enthusiastic attitude.
• Efficient communication and interpersonal skills.
• Strong organizational and time management abilities.

Responsibilities

• Greet guests and provide welcoming, friendly service.
• Operate ticketing, concessions, or merchandise sales at the POS.
• Prepare and serve concession items following safety standards.
• Maintain theatre cleanliness in lobbies, auditoriums, and restrooms.
• Assist with ushering, seating guests, and enforcing policies.
• Support opening/closing duties and cash handling.
• Collaborate with team to deliver smooth theatre operations.

Skills

Customer service

Communication

Teamwork

Time management

Job description

B&B Theatres in Joplin, MO is seeking a friendly front-line Theatre Staff member to join our guest-focused team.

You will work behind concession and box office, handling tickets, selling snacks, and ensuring a clean, safe, and welcoming environment during evening, weekend, and holiday shows.

Essential functions include customer service excellence, POS operations, maintaining cleanliness, assisting with ushering, and collaborating with team to deliver magical guest experiences.