Theatre Experience & Operations Lead

Salt Lake County; Salt Lake City (UT); On-site; USD 19,000 - 30,000; Part time

Job summary

Salt Lake County is seeking an Assistant House Manager to ensure patrons are safe and satisfied, and to support the smooth operation of house staff. The role includes maintaining equipment to support successful and safe events.

The position also involves guiding volunteers, assisting patrons with accessibility needs, and coordinating safety during performances. Strong communication skills and the ability to work nights, weekends, and holidays are required; a name-only background check will be

Qualifications

• Two (2) years of closely related customer service experience.
• Theatre or venue experience is a plus.
• Preference will be given to applicants with prior supervisory experience.
• Must pass a name-only background check program in accordance with current County Human Resources policy requirements.

Responsibilities

• Provide excellent customer service, assisting patrons while enforcing all venue policies.
• Aid our patrons with accessibility needs (wheelchair assistance, ALD distribution, bariatric/in-fill chair placement).
• Oversee and mentor volunteer ushers to ensure they are successfully completing all assigned duties.
• Responsible for on-site equipment and troubleshooting as needed.
• Responsible for program/playbill distribution and organization.
• Monitor the physical surroundings before and throughout events for safety, cleanliness, and functionality.
• Act as Assistant to the House Manager; report all issues and concerns.
• Assist in the event of an emergency/evacuation.

Skills

Customer service

Supervisory experience

Accessibility support

Job description

Salt Lake County is seeking an Assistant House Manager to ensure patrons are safe and satisfied, and to support the smooth operation of house staff. The role includes maintaining equipment to support successful and safe events.

The position also involves guiding volunteers, assisting patrons with accessibility needs, and coordinating safety during performances. Strong communication skills and the ability to work nights, weekends, and holidays are required; a name-only background check will be