Theatre Assistant Manager: Lead Teams & Guest Experience

Marcus Theatres; Des Peres (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Premium holiday pay

Paid vacation

Healthcare benefits

Free movies

Paid uniforms

Scholarship program

Career advancement

Job summary

Marcus Theatres in Des Peres, MO, is seeking an Assistant Manager to lead a busy team and deliver exceptional guest service. You will coach associates, drive performance, and ensure smooth theatre operations in a fast-paced environment.

The role emphasizes creating a welcoming atmosphere, overseeing hiring and training, and contributing to brand awareness and customer satisfaction on a daily basis.

Qualifications

• Ability to work in a high-volume, fast-paced environment.
• Passion for coaching associates to provide exceptional guest service.

Responsibilities

• Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service.
• Supervise, motivate, reward and coach associates.
• Execute systems and processes that keep the theatre running smoothly.
• Assist with hiring, training and associate development.
• Evaluate key performance indicators to drive guest satisfaction and results.
• Identify opportunities to increase brand awareness and drive traffic into the theatre.
• Follow direction of the theatre and corporate management teams.

Skills

Positive attitude

Excellent communication

Job description

Marcus Theatres in Des Peres, MO, is seeking an Assistant Manager to lead a busy team and deliver exceptional guest service. You will coach associates, drive performance, and ensure smooth theatre operations in a fast-paced environment.

The role emphasizes creating a welcoming atmosphere, overseeing hiring and training, and contributing to brand awareness and customer satisfaction on a daily basis.