Theatre Assistant Manager: Guest Experience Leader

Cinemark USA, Inc.; Valley View (OH); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is seeking an Assistant Manager to help oversee theatre operations and ensure top customer service. You will train and coach staff across departments and support the General Manager in daily decisions, safety checks, and reporting.

Qualified candidates should have a High School diploma or GED and be ready to complete Cinemark’s Management Accreditation Program. Flexible hours and a dynamic, team-focused environment are offered.

Qualifications

• Excellent guest service and communication skills.
• Ability to train and lead others in a team setting.
• Must manage time and multi-task in a fast-paced cinema environment.

Responsibilities

• Assist in overall theatre operations and ensure adherence to policies.
• Train and coach team members in their roles.
• Support General Manager and communicate staff needs and issues.
• Monitor safety, cleanliness, and customer service standards.
• Prepare administrative reports for the General Manager.

Skills

Customer service

Team leadership

Communication

Time management

Interpersonal skills

Education

High School diploma or GED

Management Accreditation Program courses

Job description

Cinemark USA, Inc. is seeking an Assistant Manager to help oversee theatre operations and ensure top customer service. You will train and coach staff across departments and support the General Manager in daily decisions, safety checks, and reporting.

Qualified candidates should have a High School diploma or GED and be ready to complete Cinemark’s Management Accreditation Program. Flexible hours and a dynamic, team-focused environment are offered.