Theatre Assistant Manager: Growth & Perks

Cinemark USA, Inc; Walla Walla (WA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark is seeking an Assistant Manager to help oversee theatre operations, ensure policy adherence, and achieve high standards across departments. You will be cross-trained to support all roles and will participate in the Management Accreditation Program to advance toward Senior Assistant Manager or Theatre Manager roles.

Responsibilities include training staff, preparing reports, inspecting facilities, and ensuring guest service is outstanding.

Qualifications

• Must be at least 18 years old.
• High School diploma or GED preferred.
• Complete Cinemark Management Accreditation Program courses.
• Complete basic food handling training and any local certifications.
• Alcohol service training for those handling alcohol.
• Ability to work flexible hours including evenings, weekends, holidays.
• Excellent Guest service and cash handling skills.
• Strong English communication, verbal and written.
• Teamwork and ability to lead others.
• Conflict resolution skills.

Responsibilities

• Follows the direction of the General Manager.
• Supports General Manager’s decisions in communication with the staff.
• Responsible for working in all departments and all theatre job functions.
• Trains and coaches Team Members in their specific job functions.
• Assists in the preparation of administrative and special reports for the General Manager.
• Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition.
• Reports the need for building, property, and equipment repairs to General Manager.
• Ensures that theatre Team Members follow the dress code.
• Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service.
• Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently.
• Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to www.convercent.com).
• All management members must follow the Employee Relations Reporting Protocol.
• All management members are held at a high work ethic standard and code of conduct.
• Consistently identifies and sanitizes Employee and Gust high-contact.
• Properly utilizes Personal Protective Equipment while completing position-specific tasks.
• Adapts to the frequency and scope of required cleaning tasks.
• Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.).
• Performs other work-related duties as assigned.

Skills

Customer service

Team leadership

Communication

Time management

English proficiency

Education

High School Diploma or GED

Management Accreditation Program completion

Job description

Cinemark is seeking an Assistant Manager to help oversee theatre operations, ensure policy adherence, and achieve high standards across departments. You will be cross-trained to support all roles and will participate in the Management Accreditation Program to advance toward Senior Assistant Manager or Theatre Manager roles.

Responsibilities include training staff, preparing reports, inspecting facilities, and ensuring guest service is outstanding.