Theater Guest Experience & Concessions Associate

Emagine Entertainment, Inc.; Woodhaven (AL); On-site; USD 16,531,000 - 22,042,000; Part time

Benefits offered by this job

401(k) matching

Employee discounts

Job summary

Emagine Entertainment, Inc. seeks a Team Member to deliver friendly, knowledgeable, and efficient service across all theater operations, from guest services to concessions and upkeep of facilities. You will promote products and provide a welcoming, safe, and enjoyable environment for guests.

The role emphasizes guest satisfaction, accurate cash handling, and teamwork within a bustling cinema setting, with opportunities to upsell and engage customers with Emagine rewards and promotions.

Qualifications

• Basic computer skills.

Responsibilities

• Greet and educate guests about concession items, movies, rating systems, and theater directions so guests feel welcomed and well informed about the products.
• Provide outstanding customer service by consistently going above and beyond to ensure all guests enjoy their Emagine experience.
• Identify and recommend additional concession and seating options to enhance the overall movie entertainment experience for our guests.
• Promote our rewards program to every guest to enhance their Emagine experience.
• Accurately process and disburse cash and credit card transactions to ensure a quick and efficient payment processing experience.
• Monitor theater environment and enforce Emagine's Code of Conduct so guests enjoy a relaxing, safe and enjoyable entertainment experience.
• Monitor and maintain food and beverage quality to ensure guests are served quality products that enhance their Emagine experience.
• Utilize and maintain kitchen equipment such as pizza ovens and fryers while following proper safety measures.
• Monitor and maintain restrooms, lobby, and theatres to ensure a comfortable and clean experience for all patrons.
• Other duties as assigned.

Skills

Basic computer skills

Job description

Emagine Entertainment, Inc. seeks a Team Member to deliver friendly, knowledgeable, and efficient service across all theater operations, from guest services to concessions and upkeep of facilities. You will promote products and provide a welcoming, safe, and enjoyable environment for guests.

The role emphasizes guest satisfaction, accurate cash handling, and teamwork within a bustling cinema setting, with opportunities to upsell and engage customers with Emagine rewards and promotions.