Theatre Guest Experience Specialist

Emagine Entertainment; Eagan (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Emagine Entertainment in Eagan, MN is seeking a Team Member to deliver friendly, knowledgeable service across concessions, guest services, and theater operations. You will greet guests, process transactions, maintain clean facilities, and promote Emagine rewards and promotions.

The role requires teamwork, reliability, and the ability to adapt in a fast-paced, high-volume environment while ensuring a safe, welcoming movie-going experience for every guest.

Qualifications

• Basic computer skills.

Responsibilities

• Greet and educate guests about concession items, movies, rating systems, and theater directions so guests feel welcomed and well informed about the products.
• Provide outstanding customer service by consistently going above and beyond to ensure all guests enjoy their Emagine experience.
• Identify and recommend additional concession and seating options to enhance the overall movie entertainment experience for our guests.
• Promote our rewards program to every guest to enhance their Emagine experience.
• Accurately process and disburse cash and credit card transactions to ensure a quick and efficient payment processing experience.
• Monitor theater environment and enforce Emagine’s Code of Conduct so guests enjoy a relaxing, safe and enjoyable entertainment experience.
• Monitor and maintain food and beverage quality to ensure guests are served quality products that enhance their Emagine experience.
• Utilize and maintain kitchen equipment such as pizza ovens and fryers while following proper safety measures.
• Monitor and maintain restrooms, lobby, and theatres to ensure a comfortable and clean experience for all patrons.
• Other duties as assigned.

Skills

Basic computer skills

Job description

Emagine Entertainment in Eagan, MN is seeking a Team Member to deliver friendly, knowledgeable service across concessions, guest services, and theater operations. You will greet guests, process transactions, maintain clean facilities, and promote Emagine rewards and promotions.

The role requires teamwork, reliability, and the ability to adapt in a fast-paced, high-volume environment while ensuring a safe, welcoming movie-going experience for every guest.