Theater Guest Experience Associate

Cinépolis Cinemas USA; McKinney (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discount on tickets and food

Milestone gifts

Job summary

Cinépolis USA is hiring for a Theater Team Member in Dallas area theaters. You will provide friendly guest service, assist with concessions, tickets, and seating, and help maintain a clean, efficient cinema environment.

Ideal candidates are flexible for weekends/holidays, capable of fast-paced interaction with guests, and comfortable handling cash and POS transactions. Join a supportive team in a premium cinema experience.

Qualifications

• Proficient guest service and follow-up skills.
• Comfortable communication with guests, supervisors, peers, vendors, or partners.
• Standing, walking, lifting, twisting, traversing stairs, and bending frequently.
• Capability to communicate and work effectively with guests in a high-volume setting.
• Good verbal communication skills and math basics.
• Ability to meet tight deadlines under minimal supervision.
• Proper cash handling etiquette.

Responsibilities

• Guarantee guest service is professional, helpful, thorough, and timely.
• Concession preparation, cashiering, and maintenance duties.
• Set up and maintain stock levels for box office and concessions.
• Greet guests, assemble food orders, operate POS terminals, and make accurate changes.
• Maintain cleanliness of all work areas including concessions, box office, lobby, restrooms, and auditoriums.
• Assist with seating, crowd control, and distribution of food.

Skills

Guest service

Communication

Cash handling

Teamwork

Education

High school diploma

Job description

Cinépolis USA is hiring for a Theater Team Member in Dallas area theaters. You will provide friendly guest service, assist with concessions, tickets, and seating, and help maintain a clean, efficient cinema environment.

Ideal candidates are flexible for weekends/holidays, capable of fast-paced interaction with guests, and comfortable handling cash and POS transactions. Join a supportive team in a premium cinema experience.