Theater General Manager - Lead Operations, Guest Experience

Workstream; West Lafayette (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Group health insurance

Dental & vision Insurance

Paid time off

Opportunities for advancement

Employee discounts

Work in a fun environment!

Job summary

GQT Movies is hiring a General Manager to direct all aspects of theater operations and lead a dynamic team. You will manage personnel, facilities, vendors, and finances while ensuring top-tier guest experiences and seamless daily operations.

This role requires adaptability, high energy, and a passion for service excellence in a fast-paced environment. Prior management experience and willingness to learn are essential.

Qualifications

• Must be 21 years or older.
• Must have availability to work on weekends, evenings, and holidays.
• Must have 2+ years of management experience in a related field.
• Must have a positive team-focused attitude and be willing to learn.

Responsibilities

• Direct all aspects of theater operations and manage personnel, facility, vendor, and financial aspects.
• Communicate with company leadership to coordinate duties.
• Oversee operation, cleanliness, and theater performance.
• Be available outside scheduled hours to handle urgent matters.
• Learn theater systems and develop basic problem-solving skills related to theater technology.
• Oversee money, asset, and inventory management; safeguard company property.
• Hire, train, schedule and develop team members per company standards.
• Open and close the theater at start/end of business day.
• Provide excellent guest experiences and address guest concerns proactively and Reactively.
• Coordinate marketing and sales activities with the corporate office.

Skills

Management

Team leadership

Customer service

Job description

GQT Movies is hiring a General Manager to direct all aspects of theater operations and lead a dynamic team. You will manage personnel, facilities, vendors, and finances while ensuring top-tier guest experiences and seamless daily operations.

This role requires adaptability, high energy, and a passion for service excellence in a fast-paced environment. Prior management experience and willingness to learn are essential.