Theater Operations Leader | Guest Experience & Growth

Workstream; Holland (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Group health insurance

Dental & vision insurance

Paid time off

Opportunities for advancement

Employee discounts

Work in a fun environment!

Job summary

GQT Movies in Holland, MI seeks a General Manager to direct all theater operations and lead a dynamic team. The role emphasizes superior guest experiences, problem solving, and learning theater systems to ensure smooth daily performance.

The position targets charismatic, driven, high-energy managers with a passion for movies and guest service, with weekend/evening availability and strong leadership instincts.

Qualifications

• Must be at least 21 years old.
• Must have availability to work on weekends, evenings, and holidays.
• Must have 2+ years of management experience in a related field.
• Must have a positive team-focused attitude and be willing to learn.

Responsibilities

• Direct and be responsible for all theater operations.
• Communicate with company leadership to coordinate duties.
• Provide keen oversight of operation, cleanliness, and performance of the theater.
• Be available outside scheduled hours to field urgent communications.
• Learn all systems related to delivering services and basic theater tech.
• Oversee money, asset, and inventory management and act as custodian.
• Hire, train, schedule and develop team members per company standards.
• Open and close the theater for the start or end of a business day.
• Provide excellent guest experience by addressing concerns proactively and reactively.
• Coordinate marketing and sales activities with the corporate office.

Skills

Leadership

Customer service

Team management

Scheduling

Job description

GQT Movies in Holland, MI seeks a General Manager to direct all theater operations and lead a dynamic team. The role emphasizes superior guest experiences, problem solving, and learning theater systems to ensure smooth daily performance.

The position targets charismatic, driven, high-energy managers with a passion for movies and guest service, with weekend/evening availability and strong leadership instincts.