Theater Concessions & Guest Services Runner

Cinépolis; Austin (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount on tickets, food, &

Milestone gifts for work anniversaries

Job summary

Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences. As part of the Operations team, you will deliver concessions, assist guests, and support theater operations in a fast-paced environment.

Qualifications include being 18+, ServSafe/food handling and alcohol certifications, and availability nights/weekends. Equal opportunity employer offering employee discounts and milestone gifts.

Qualifications

• Must be 18 years or older.
• 1+ years of food running or bussing preferred.
• ServSafe, Food Handling, and Alcohol training certifications required.
• Strong interpersonal skills for interacting with employees, guests, and management.
• Effective communication skills with the ability to handle difficult situations positively.
• Attention to detail in a fast-paced environment.
• Have integrity and can be counted on to do the right thing.
• Available nights, holidays, and weekends.

Responsibilities

• Deliver concessions items, kitchen items, and bar items to guests following In Seat Dining procedures.
• Work with expediter to ensure all food is delivered simultaneously and on time.
• Double-check orders for correctness and communicate issues to kitchen/expediter/supervisors.
• Guide guests through the menu and upsell promotions or add-ons.
• Clean auditoriums, remove dishes, and report found items to managers.
• Assist team members and perform duties such as ticket scanning and concessions checkout.
• Handle guest complaints and direct to proper resources if needed.
• Monitor film projections and report issues to management.
• Complete opening, mid, and closing procedures.

Skills

Interpersonal skills

Communication

Attention to detail

Integrity

Fast-paced environment

Education

ServSafe / Food Handling / Alcohol training certifications

Job description

Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences. As part of the Operations team, you will deliver concessions, assist guests, and support theater operations in a fast-paced environment.

Qualifications include being 18+, ServSafe/food handling and alcohol certifications, and availability nights/weekends. Equal opportunity employer offering employee discounts and milestone gifts.