Theater Concession Attendant - Guest Experience

Cinépolis Cinemas USA; San Mateo (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Employee discount on tickets, food, &

Gifts for milestone anniversaries

Job summary

Cinépolis USA, a luxury cinema exhibitor, is hiring for theater operations roles. This position reports to the General Manager and works in a fast-paced theater environment, focusing on delivering high-quality concessions and guest service.

Must be 18+, with ServSafe, food handling, and alcohol training certifications. Availability includes nights, holidays, and weekends. We offer employee discounts and milestone gifts as part of our team benefits.

Qualifications

• Must be 18 years or older.
• 1+ years of food running or bussing preferred.
• ServSafe, Food Handling, and Alcohol training certifications required.
• Strong interpersonal skills for interacting with employees, guests, and management.
• Effective communication skills with the ability to handle difficult and stressful situations and issues in a positive manner.
• Must maintain attention to detail in a fast-paced, changing environment.
• Have integrity and can be counted on to do the right thing.
• Available nights, holidays, and weekends.

Responsibilities

• Deliver concessions, kitchen, and bar items to guests per service procedures.
• Coordinate with expediter to ensure timely, high-quality orders.
• Double-check orders and communicate issues to kitchen staff.
• Suggest menu items and promotions to guests.
• Clean auditoriums and return dishes; assist with guest flow.

Skills

Interpersonal skills

Effective communication

Attention to detail

Integrity

Team support

Education

ServSafe certification

Food handling certification

Alcohol service training

Job description

Cinépolis USA, a luxury cinema exhibitor, is hiring for theater operations roles. This position reports to the General Manager and works in a fast-paced theater environment, focusing on delivering high-quality concessions and guest service.

Must be 18+, with ServSafe, food handling, and alcohol training certifications. Availability includes nights, holidays, and weekends. We offer employee discounts and milestone gifts as part of our team benefits.