Theater Concessions Specialist - Tips Eligible

Cinépolis Cinemas USA; Gaithersburg (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Employee discount on tickets, food and

Gifts for milestone anniversaries

Job summary

Cinépolis USA is seeking friendly team members for our theater operations. You will deliver concessions, kitchen, and bar items to guests and support the dining service with care. Reports to the General Manager in a fast-paced environment.

Must be 18+, with ServSafe, food handling and alcohol training certifications. 1+ year of food running or bussing is preferred; nights, holidays and weekends are required.

Qualifications

• Must be 18 years or older.
• ServSafe, Food Handling, and Alcohol training certifications required.
• 1+ years of food running or bussing preferred.
• Strong interpersonal and communication skills.
• Able to work nights, holidays and weekends.
• Maintain attention to detail in a fast-paced environment.

Responsibilities

• Deliver concessions, kitchen, and bar items to guests following service procedures.
• Coordinate with expediter to ensure timely, high-quality delivery.
• Ensure orders are correct; communicate issues promptly.
• Guide guests through the menu and promote upselling.
• Clean the auditorium and manage cleanup duties.
• Assist with ticket scanning, seating, and concessions as needed.
• Handle guest complaints and direct to proper resource.
• Monitor movie projections and report any issues.
• Perform opening, mid, and closing procedures.

Skills

Interpersonal skills

Communication skills

Attention to detail

Customer service

Education

ServSafe certification

Alcohol training certification

Job description

Cinépolis USA is seeking friendly team members for our theater operations. You will deliver concessions, kitchen, and bar items to guests and support the dining service with care. Reports to the General Manager in a fast-paced environment.

Must be 18+, with ServSafe, food handling and alcohol training certifications. 1+ year of food running or bussing is preferred; nights, holidays and weekends are required.