Theater Cleaning & Guest Experience Specialist

MJR DIGITAL CINEMAS; Adrian Township (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kinepolis in Michigan is hiring a Cleaning Crew member to maintain clean theaters and restrooms, ensuring a safe and welcoming guest experience. You will operate cleaning equipment, stock supplies, and support a fast-paced team in daily operations.

The role requires basic math, good communication, and the ability to work independently or with others. Prior customer service experience is a plus, and reliability is essential for shift coverage.

Qualifications

• Basic mental algebra is required.
• Previous customer service or food service experience is a plus.
• Able to work in a fast-paced, team-oriented environment.
• Work both independently and as part of a team.
• Willingness to identify and correct guest misbehaviour is required.
• Communicate effectively.
• Manage and prioritize tasks efficiently.
• Learn and adapt to current technology and procedures.

Responsibilities

• Use appropriate equipment and supplies to thoroughly clean restrooms ensuring all contents are prepared to provide a safe and comfortable guest experience.
• Clean and maintain theater and surroundings by operating cleaning equipment such as vacuums, carpet cleaners, mops and floor cleaners.
• Maintain entrance and lobby areas, as well as checking parking, theatre and lobby lighting for safety and cleanliness.
• Maintain and organize cleaning storage to secure supplies and equipment.
• Continually monitor essential cleaning supplies to support guest needs and restock as needed.
• Organize and disperse requested cleaning equipment and supplies for guests and employees.
• Other duties may be assigned.

Skills

Basic math

Customer service

Food service

Teamwork

Independent work

Guest behavior handling

Communication

Task management

Adaptability

Tech procedures

Job description

Kinepolis in Michigan is hiring a Cleaning Crew member to maintain clean theaters and restrooms, ensuring a safe and welcoming guest experience. You will operate cleaning equipment, stock supplies, and support a fast-paced team in daily operations.

The role requires basic math, good communication, and the ability to work independently or with others. Prior customer service experience is a plus, and reliability is essential for shift coverage.