The Wicked Loon – Front of House Manager

The Wicked Loon; Wolfeboro (NH); On-site; USD 32,000 - 34,000; Full time

Job summary

The Wicked Loon in Wolfeboro, NH seeks a Front of House Manager to lead the floor from service to post-service. This hands-on leadership role focuses on pace, staff support, guest interaction, and maintaining high standards from opening to close.

You will oversee lunch and dinner service, assist with hiring and training, hold staff to service standards, collaborate with kitchen and bar, resolve guest issues calmly, and cover bartender and server shifts as needed.

Qualifications

• Leadership experience in a high-volume restaurant.
• Comfortable in a fast-paced, hands-on service setting.
• Ability to lead with urgency, professionalism, and accountability.

Responsibilities

• Lead lunch and dinner service on the floor.
• Prepare the team before service and keep them focused during service.
• Support hiring, training, and development of front-of-house staff.
• Hold staff accountable to service standards, appearance, and follow-through.
• Manage guest flow and maintain the pace of service.
• Resolve guest issues professionally and calmly.
• Work closely with the kitchen, bar, and support team.
• Assist with opening, closing, and end-of-day procedures.
• Cover bartender shifts as needed.
• Cover server shifts as needed.

Skills

Restaurant leadership

Busy service environment

Urgency & accountability

Attention to detail

Hospitality & execution

Bartending & serving experience

Job description

Lead the Floor. Set the Tone. Join the Crew.

Front of House Manager | The Wicked Loon | Wolfeboro, NH
$23–$25+ per hour DOE

The Wicked Loon is a high-volume upscale waterfront restaurant on the town docks in Wolfeboro, New Hampshire, known for fresh coastal food, handmade cocktails, and a guest experience that feels polished, lively, and genuinely fun.

We're looking for an experienced Front of House Manager to help lead the floor.

Most importantly, you will help lead the team into service, through service, and out of service - setting the tone, managing the pace, supporting staff, interacting with guests, and making sure standards hold from open to close.

This is a hands-on leadership role for someone who knows how to read a dining room, keep service moving, support the team in real time, and hold a high bar without making it feel forced.

What You'll Be Doing

• lead lunch and dinner service on the floor
• help prepare the team before service and keep them focused during service
• support hiring, training, and development of front-of-house staff
• hold staff accountable to service standards, appearance, and follow-through
• manage guest flow and help maintain the pace of service
• resolve guest issues professionally and calmly
• work closely with the kitchen, bar, and support team
• assist with opening, closing, and end-of-day procedures
• cover bartender shifts as needed
• cover server shifts as needed

Who We're Looking For

We want someone who:

• has previous restaurant leadership experience
• is confident in a busy, hands-on service environment
• can lead with urgency, professionalism, and accountability
• takes pride in details, hospitality, and execution
• understands that great service should feel polished, personal, and effortless
• prior bartending and server experience required

Relationships matter here, but this is not a role for someone more interested in being liked than respected.

Why Work Here

The Wicked Loon has energy, style, and a real sense of place. It's busy, it's beautiful, and when the team is clicking, there's nothing better.

Compensation

$23–$25+ per hour, depending on experience.