Front of House Manager

Kindred Restaurant; Mooresville (NC); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Training & development

Vision insurance

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Opportunity for advancement

Job summary

Deepwell, the newest full-service restaurant from the Kindred Hospitality group, is seeking an experienced Front of House Manager to lead service culture and guest satisfaction. We value a lively, hospitality-driven leader who builds teams and delivers exceptional experiences.

Join a growing local restaurant group known for seasonally driven menus, craft beverages, and a stellar wine list; lead high-volume shifts and collaborate with kitchen leadership to ensure seamless guest service.

Qualifications

• Experience as Front of House Manager or similar leadership role.
• Upscale or fine dining experience preferred.
• Strong leadership and communication skills.
• Experience with wine, craft beer, and cocktails.
• Experience with POS systems and scheduling software.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Oversee daily front-of-house operations, ensuring high standards of hospitality and service.
• Hire, train, schedule, and develop servers, bartenders, hosts, and support staff.
• Manage reservations, seating flow, and service pacing during high-volume shifts.
• Lead pre-shift meetings to communicate menu changes, specials, and service expectations.
• Address guest concerns and special requests promptly and professionally.
• Monitor labor costs, scheduling, and staffing levels to align with service needs.
• Partner closely with kitchen leadership to ensure seamless communication between front- and back-of-house.
• Uphold and enforce health, safety, and responsible alcohol service standards.
• Support hiring, performance management, and team culture initiatives.

Skills

Leadership

Organizational skills

Conflict resolution

Communication

Guest service

Staff development

Time management

Tools

POS systems

Scheduling software

Labor management

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks

Position Summary

We're hiring an experienced, hospitality-driven Front of House Manager to join our service team as we open Deepwell — the newest full-service restaurant from the Kindred Hospitality group. This role is suited to a leader who takes pride in building a strong service culture, developing a team, and delivering a consistently exceptional guest experience. We’re searching for a lively, energetic person with a heart for hospitality and a passion for food, wine, & spirits. Someone who enjoys working with a team to improve leadership and has a great sense of integrity.

About Us

Deepwell is an upscale casual restaurant and part of a growing local restaurant group, with several other restaurants in the area owned by Joe & Katy Kindred. Our culinary team has earned numerous James Beard Foundation nominations along with other national and local accolades. We're known for seasonally-driven menus, craft beer and cocktail programs, and a stellar wine list — and we're looking for team members who bring the same level of care to the guest experience that our kitchen brings to the plate.

Responsibilities

• Oversee daily front-of-house operations, ensuring high standards of hospitality and service
• Hire, train, schedule, and develop servers, bartenders, hosts, and support staff
• Manage reservations, seating flow, and service pacing during high-volume shifts
• Lead pre-shift meetings to communicate menu changes, specials, and service expectations
• Address guest concerns and special requests promptly and professionally
• Monitor labor costs, scheduling, and staffing levels to align with service needs
• Partner closely with kitchen leadership to ensure seamless communication between front- and back-of-house
• Uphold and enforce health, safety, and responsible alcohol service standards
• Support hiring, performance management, and team culture initiatives

Qualifications

• Previous experience as a Front of House Manager, Assistant General Manager, or similar leadership role required; upscale or fine dining experience strongly preferred
• Strong leadership, organizational, and conflict-resolution skills
• Working knowledge of wine, craft beer, and cocktail programs
• Experience with POS systems, scheduling software, and labor management
• Excellent communication skills and composure under pressure
• Ability to stand and walk for extended periods
• Flexibility to work night shifts, weekends, and holidays as needed
• Must meet minimum age requirements for overseeing alcohol service per NC state law

Compensation & Benefits

• Pay: Competitive, based on experience. Starting at $60,000 per year.
• 401(k) with company match
• Health, dental, and vision insurance (full-time)
• Employee Discounts
• Opportunity for growth within a multi-location restaurant group

Job Type: Full-time, 50 Hours a Week

Schedule: Night shift

Shift: 10-hour shift

Restaurant Type: Upscale casual