BSMNT - Cashier/Coat Check

Big Night Entertainment Group; Boston (MA); On-site; USD 19,000 - 25,000; Part time

Job summary

Big Night Entertainment Group is seeking staff for cashier and guest services roles at its Boston venues. You will handle sales transactions, accept payments, and assist guests with policies while promoting a welcoming atmosphere.

Candidates should be able to stand for long periods, work flexible hours, and maintain accuracy in cash handling. Excellent communication and attention to detail are essential for success in a fast-paced venue environment.

Qualifications

• Flexible, open availability to work required hours.
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• Ability to calculate sales and make change quickly.
• Accountability and accuracy in reconciling receipts.
• Customer-service oriented and helpful.

Responsibilities

• Process sales transactions
• Accept payments
• Calculate and return change as required
• Answer customer questions about venue and policies
• Greet guests and check coats/bags during show hours
• Safeguard against theft and property damage
• Reconcile cash drawers
• Promote Big Night Entertainment Group positively
• Ensure work area is maintained, clean and stocked
• Carry out other duties as assigned

Skills

Customer service

Verbal communication

Attention to detail

Stand for long hours

Job description

Brief Description

• Processing sales transactions
• Accepting payments
• Calculating and returning change when required by the payment method
• Answering customer questions about the venue and policies
• Greeting guests and checking coats, bags and other belongings during show hours
• Safeguarding against theft, property damage
• Reconciling cash drawers
• Promoting Big Night Entertainment Group in a positive and professional manner
• Ensuring your work area is maintained, clean and stocked
• Other duties as assigned

Requirements

• You have flexible, open availability to work the hours required of the position
• Ability to calculate sales and change quickly
• Accountability and accuracy in reconciling sales receipts
• Oriented toward serving others and helping customers
• Customer-service skills
• Ability to stand for long periods of time
• Excellent verbal communication
• Ability to work in a fast-paced environment
• Attention to detail

Physical Demands / Work Environment / Hours

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

• May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
• Non-typical hours will be customary, including evenings, weekends, and holidays. Open availability is preferred

Summary

Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England such as The Grand, Big Night Live and Empire. Fueled by driven, passionate people, Big Night is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe TOP place to work.

We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.

Big Night is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service, we want you to join our team today.

Big Night Entertainment Group is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.