Mystique - Restaurant Server

Big Night Entertainment Group; Hendersonville (MA); On-site; USD 7,700 - 11,000; Full time

Job summary

Big Night Entertainment Group is seeking a Restaurant Server in Massachusetts. You will greet guests, take orders, and ensure accurate, timely service while promoting the group's venues.

The role requires at least 1 year of high-volume restaurant experience and a TIPS certification. A professional appearance and teamwork are essential as part of a fast-paced team environment.

Qualifications

• Minimum 1 year restaurant serving experience in a high-volume, upscale environment.
• TIPs or other alcohol certification is required.
• Professional appearance and effective communication with guests and staff.

Responsibilities

• Greet guests with a welcoming smile and friendly demeanor.
• Attend to guests and take food and beverage orders.
• Ensure orders are accurate and served promptly.
• Monitor alcohol consumption and intervene per guidelines.
• Promote Big Night Entertainment Group positively.
• Maintain a clean, well-stocked work environment.

Skills

Customer service

Communication

Teamwork

Money handling

Multitasking

Food & beverage service

Education

TIPS Certification

Job description

• Base Pay $6.75 / Hour
• Other Compensation Tips
• Job Category Front-of-House, Part-Time, Full-Time
• Employee Type Non-Exempt

Contact information

• Email [e-mail]

Description

As a Restaurant Server, a typical day might include the following:

• Greeting guests joining us with a welcoming smile and friendly demeanor
• Attending to guests and taking food and/or beverage orders
• Ensuring guests' orders are accurate and served in a timely manner
• Anticipating guest needs and fulfilling them
• Preparing guest checks and collecting accurate payment
• Resolving any service issues that arise with empathy and according to guidelines
• Monitoring guest consumption of alcohol and intervening when needed according to all company guidelines
• Promoting Big Night Entertainment Group in a positive and professional manner
• Maintaining a clean and well stocked work environment
• Other duties as assigned

Requirements

This job might be for you if you demonstrate the following abilities and meet the following qualifications:

• Minimum 1 year restaurant serving experience in a high-volume, upscale food and beverage environment required
• Experience with Asian cuisine a plus
• TIPS or other recognized Alcohol Certification is required
• Must be able to pass Big Night Entertainment Group's requirements in regards to legal background check
• You present a neat and professional appearance
• You are able to communicate effectively and accurately with customers, the public and co-workers
• You are able to demonstrate teamwork with other staff members
• You are able to accurately count money and provide necessary change
• You have an ability to build guest loyalty with an outgoing and friendly demeanor
• You have an excellent memory and ability to multitask

Physical Demands / Work Environment / Hours

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

• May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
• Non-typical hours will be customary including evenings, weekends, and holidays

Summary

Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England such as The Grand, Big Night Live and Empire. Fueled by driven, passionate people, Big Night is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe TOP place to work.

We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.

Big Night is always looking for talented, ambitious professionals to join our staff.If you have a passion for hospitality and a commitment to superior guest service, we want you to join our team today.

Big Night Entertainment Group is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.